TruFrame

I was amazed at the beauty and quality of Truframe's bi-fold doors. The stunning white finish, effortless operation and high security locking system make it the best I've seen

I had worked at truframe for 6 months, and had worked in the welding section for the last 3 months of probation. I had started hitting the target by the third month and was hitting the same results as the other welders on the morning and night shifts. They fired me because they believed i was producing well below the target, despite my protests and the word of the quality control team. What prompted me to post this review was when i learned from the nightshift welder that he had his bonus taken away for being well below target, but when he protested our manager realised he had been looking at the wrong data. I was fired due to their mistake.

A great company to do business with ,from the processing and customer service department through to the helpful delivery drivers .The products are great value and very well made .If you do get a problem they are very quick to resolve .i was always told judge a company when things go wrong and see how they respond .These dont often go wrong but if and when they do its resolved very quick .

Don't know which is worse, the product quality or the customer service. Purchased cream coloured windows with external bars. Turned out they were put on with double-sided tape. Within days the external bars were falling off. It took weeks for Truframe to come to site to re-tape the bars. They provided a standard guarantee to my fitter but would not specifically guarantee the external bars despite the known issue. Weeks later we discovered some of the screw cap covers on the trickle vents were spray painted rather than coloured plastic and they were peeling. Called the Customer Service Manager direct and he refused to help me saying that everything had to be done via the fitter. Don't trust this company, they are a joke.PS Patrick Firmager's review is his opinion based on his role as Marketing Director of Truframe. As I said, they are a joke!

I've dealt with Truframe for over 10 years and found them to be an ethical and helpful company to deal with. Delivery is generally excellent and the Liniar product is outstanding. I wish they also fabricated aluminium, because it would be great to find an aluminium company that could provide a service as good as their Upvc manufacturing.No company is perfect, if Truframe have a weakness it is the length of time they take to get a price back to you. This is not a big issue because most items you can cost yourself. But if you do need something specialised costing, expect a few days before it's returned. Other than that, from the drivers to the senior management they do try their best.

Mark J Mcnama that's definitely his name is, walked out of an interview before it even started - Never in my life have I been treated so rudely by a company, extremely unprofessional. Don't ask me to come in for an interview if this is how you're going to treat your prospective staff. There's another interviewer in the room that can proof that mark walk out and not only that he rudely judge me by his own words saying that he already know me as a person just by reading my CV" how would you know a person by just their CV. Set aside your personal emotions from your professional job. How could you have that position when you treat someone rudely you when you just met that person for 5 mins

We have been using TruFrame for over a month now (we dropped our previous supplier because of major quality and delivery problems). We have been most impressed with the quality of the profiles and with the speed of the delivery. However, we have had a couple of deliveries with sealed units missing which has caused us delays to customer installation.

Great product and delivery good team from sales,processing through to dispatch and delivery,drivers well done !

Excellent Products & Service, second to none !!!The best I have ever known in over 25 years in the business.kirbymuxloewindows.co.uk