Halfords Autocentre Aberdeen

Doubted the wiper sizes from their computer as my daughter had already previously been given the wrong sizes by Halfords Inverurie and the suggested sizes were larger than those (which had been catching against each other then broke). Car 'expert' desk unmanned and, admittedly new till operator didn't know but did send for help. 'Help' turned up 10 minutes later and went to help another person in the queue who had only entered the store while we were waiting. Deplorable service. Won't be back. Btw, while waiting, we saw a Halfords worker come in from fitting outside, who dropped a car battery 2ft to the floor then storm back out. I wouldn't risk buying anything from there.

Ok for small things like changing a bulb or wipers. For bigger jobs go somewhere else! They even cannot disengage a handbrake (really wished i was exaggerating....)

I booked appointment on 22/03/2023 at 8.30am to check my car what's the problem and they promised time 1 hour to find the problem. I didn't get any phone call from until 5pm so I called them after 5pm and they said very busy and they promise will fix asap. Next day I phoned them same story they are very busy and they told me take the car rebook again. I thought Halfords good company and do better service. I will never come back what a wast of time.

Returned a couple of weeks after new front brake pads fitted. A very knowledgeable mechanic there sorted out the problem & explained everything to me as to why the problem occurred. Good service.

Hint: if you book an alignment for let’s say 1PM go there for 3PM as they wait 2 hours before putting your car on the ramp

Always has what you need. Even motor cycle equipment which was new to me. Received a £5 discount on a £35 purchase for joining the club. Took 2 mins.

People are good and friendly.Hard trying to get work done there as they seem really busy and if they find a part needing replacement they wait until it’s too late in the day to order it and so the jobs flows over to the next day.

Absolutely awful online customer service saying items were in stock at the store when they weren't. Drove to the store to find out they definitely were not in stock but they were good to order the items for me after explaining this is a common problem with the online service.

Had all four tyres changed, very quick and efficient. I was having trouble with my car system and even though they where extremely busy someone nipped out and had a look it was 10/10 service.The gentlemen on the front desk (sorry didn’t catch the name) on Monday morning 13th December has outstanding customer service and is an asset to your team. So helpful and friendly and lovely to see someone so happy at 8am.Will be using Halfords again - always so helpful

Cancelled my MOT on the day of testing! It expires tomorrow! Ridiculous. Avoid at all costs.