Embers Fires and Flues Ltd

Quick and helpful response, fitted us in at short notice for an emergency in addition to using them every year before winter. Thank you!

The company were very good and very tidy. She told us all about our log burner said she would what keep all about it on our account so next year she would be able to see if anything changed.

Reached out to Julia for advice and a short notice chimney sweep on my small multi fuel stove. Immediate response and really great communication leading up to appt that I was very grateful for, noting the busiest time of year. Very professional, very efficient, offered me useful maintenance advice going forward and a very friendly service!! Highly recommended, great value for money and I’ll definitely choose Embers, Fires and Flues in future! Thankyou so much.

Arrived ahead of time, friendly, very efficient and much cleaner than others we’ve used, which is why this is second year.

Embers came and did nest removal and chimney sweep. Professional and efficient service. Julia was friendly and knowledgable and offered great advice on further work we want doing. Will definately be using her again and would recommend.

What lovely, friendly, professional and knowledgeable people at Embers Fires and Flues Ltd! Truly a pleasure to have them here. Our fire is burning so much better since we started using them & the fireplace is greatly improved too. Wonderful information about our Thatched property and the chimney and fireplace in particular.

Very happy to recommend Julua and Embers Fires and Flues Ltd. This is the second time we’ve used her to sweep and check our chimney. On both occasions she replied promptly to our emailed enquiries to arrange the visit. On the day, she arrived at the agreed time and got on with the job at hand without delay. The room with the wood burner has a plain cream-coloured carpet we ‘inherited’ on moving in. Having the chimney swept is therefore regarded with some trepidation! In the event Julua carried out the work without leaving a single speck of dirt. In addition to sweeping your chimney, Julua will inspect it and test for draw/leakages/etc., providing a certificate to that effect. She also offered some free and helpful advice on another chimney in the house that we rarely use.Julua is always friendly, professional and informative and on this latest visit, was accompanied by Adam, a chimneysweep in training. He clearly took his lead from Julua, conducting himself in a similar manner.Overall, an excellent service at a very reasonable price.

A reliable and trusted company providing a first class service.

Fantastic service. Thorough, efficient and spotlessly clean. Thank you!

Excellent service , well advised of the work done , polite and friendly , highly recommend