Britannia Hotel Stockport

My post is long buy worth reading After a long and tiring lockdown we wanted to spend some quality time on bank holiday weekend. UNFORTUNATELY I booked this hotel for 2 nights. Peak District is a beautiful place, we went for hike and came back to the hotel only to find out that they don't even give you a water bottle. The walls are too thin you can hear the person snoring in the other room. On our first night the room right below ours were playing loud music, the woman was screaming and laughing and talking at 1.30am she was totally wasted on alcohol. Since there are no phones in the rooms to call Reception I had to go down at reception to complaint about her. They did go to that room but that lady didn't listen and at 2:50am she came knocking at my door swearing, of course I did not respond and she came back again after 25minutes. That means the hotel staff mentioned our room number to the woman that complaint came from this room and she came straight to us. That's very irresponsible on hotel staff's part. So there is no confidentiality. We had terrible two nights I couldn't sleep at all and they refused to give my money back or compensate. Other than that the beds and mattresses are too bad and old you can feel the springs and changing sides is a horrible experience on those beds. Shower knob was broken, curtain hooks were missing. They offer breakfast for £5.50pp which contains porridge and cereal I mean are you serious????? Really need refurbishment. Terrible terrible stay. I would never ever stay there again even for free. DO NOT STAY THERE IF YOU WANT TO ENJOY PEAK DISTRICT

Really lovely friendly, busy, helpful staff, reasonably priced rooms, the buffet dinner was good value simple food. The dessert range was good. The bar has a good range of reasonably priced drinks. The room was a little run down and a couple of things were broken like the toilet flush and the bathroom didn't lock. The floor was really squeaky and the windows didn't open so it was really warm, but there was a fan provided. Tea and coffee in the room. We were allowed to bring our drinks from the bar up. The bed was comfy. Didnt use the gym and pool but they looked nice. Good spacious free parking and in walking distance of other bars/pubs in Stockport. I liked the fancy old-fashioned lift.

Good location and price with park and stay; room looked like it had been freshly repainted. Bathroom however very dated with difficult to clean surfaces. Some black hair trapped under basin, extract fan partially clogged with dust and no hand soap (requested from reception and got soap bars).

Room very over dated an not clean. Reception staff not friendly. Bar an dining room staff lovely. Young waiter couldn't do enough for you polite an nothing a problem for him. Outside hotel very dirty got all cigarette ends all over an bins full. Car park very gravely an unkept not ideal for elderly people with walking sticks or wheelchairs. No entertainment at all. Very disappointed as it was first holiday since lock down . Sorry to say wouldn't be goin back.

Was told correct information regarding evening meals. Did not offer any help to get the wheelchair ramp, nearly fell out of wheelchair, again no help was offered to get back up. Reception staff were anything but helpful. Bat staff and restaurant staff were brilliant. Food was average but edible. Room 7 seemed not to be of use in a while as room.smelt very musty had to have window open.all the time. This is my 3rd visit, but would only come back if it was the only hotel available.

Refugees paradise can't believe that your still advertising, these greedy people that we accommodate ate all the guests wedding breakfast when we had a wedding there as we were not told about all these beggar's logding there, its a disgrace to Brittania hotels and more importantly to the local community, hopefully its demolished when these scumbag scroungers actually get kicked out, I'm 100% British and if i didn't have a bed tonight you wouldn't put me up, Brittania hotels are scumbags

The staff are fantastic at this hotel. I stayed with my dog and nothing was too much trouble. The room was very clean and the bed was comfortable. There was a bit of noise from some of the other rooms but nothing too bad. Mainly young people enjoying themselves so it quietened down after a minute or so.