McDonald's
1868 Reviews
$$$$$$
- Friday6 AM–12 AM
- Saturday6 AM–12 AM
- Sunday6 AM–9 PM
- MondayClosed
- Tuesday8 AM–12 AM
- Wednesday6 AM–12 AM
- Thursday6 AM–12 AM
About the Business
McDonald’s UK |
Contacts
Call Us
+441892619373
Dowding Way, Business Park, Dowding Way, Royal Tunbridge Wells, Tunbridge Wells TN2 3UY
Hours
- Friday6 AM–12 AM
- Saturday6 AM–12 AM
- Sunday6 AM–9 PM
- MondayClosed
- Tuesday8 AM–12 AM
- Wednesday6 AM–12 AM
- Thursday6 AM–12 AM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Wi-Fi
- Kerbside pickup
- Dine-in
- Takeaway
- Coffee
- Vegetarian options
- Breakfast
- Dinner
- Dessert
- Seating
- Toilets
- Family friendly
- Groups
- Good for kids
- High chairs
- Kids' menu
- Late-night food
- Lunch
- Casual
- No-contact delivery
- Parking
- Good for kids birthday
- Free of charge street parking
- Counter service
- Free parking lot
- Fast service
- Drive-through
- Quick bite
Recommended Reviews
Roy Coppard
02.03.2024
McDonald's
Absolute rubbish the last half a dozen times I've been & used the drive through, which has been over the last 6/7 months I along with everyone else using this so called quick service, I've had to go & park up & wait, anything up to 10/15 minutes. I know I'm not a big spender at McDonald's so you won't really care but you've lost me.
Matthew Edwards
24.02.2024
McDonald's
Probably the 4th time recently I’ve ordered a drive thru and have been asked to park up. Food has then taken over 20 mins to arrive. One of the times the food was completely forgotten and I had to get out of the car and grab a staff member. Another time things have been missing. In my opinion, The park up situation should really be a once in a while thing if something isn’t available immediately but this restaurant is using it as the norm on every order. This particular branch used to be pretty good but has gone down hill. I Had a similar long wait inside recently too with two screaming children who were hungry.
Deus Vult
14.02.2024
McDonald's
I am fed up with this fast food restaurant getting my order wrong.The food itself is fine, just what you can expect from a Mc Donald's, but the incompetent packers can't read an order to save their lives. From my experience there is about a 50% hit-rate with your orders so expect to flip a coin about whether or not you will get what you ordered/paid for.Just read the order, it's not difficultEdit: see the photo for just one example of burnt food I've received from them. Just shows you what to expect.
Jordan North
30.01.2024
McDonald's
Went through drive through after ordering via the app, then had to park up and wait for 25-30 mins and we purposely went before school rush to avoid queues, then my large meal" arrived
Eva Wright
30.01.2024
McDonald's
If you're looking for a place that will consistently mess up your order, or a place where you will never ever get the order at the last window while driving through ... that's the place you want to go. If you like parking at limited bays, or in fact all over the car park and then wait for someone to run your cold order down to your car, by all means ... go and enjoy this McDonalds. I'm not sure if they're understaffed or disorganised, but it's been a disaster the few times we do go
Chris Luxford
19.01.2024
McDonald's
Read to the end! My drive through was not ready so was asked to park up, drink in hannd However I waited for over quarter of a hour, enough time for the ice to melt and water down my coke. I went in to complain. Despite how busy they were a staff member served me, apologized, found my order, replaced my now cold fries with two packs and even replaced my drink.That's how customer service is done! Despite how busy they were they made no excuses instead just made things better.Mistakes happen and it was great being treated so professionally when they do.
Neil Davinson
03.01.2024
McDonald's
Never been to this McDonald's before & only stopped off for a bite to Eat on way to visiting relatives. Fantastic restaurant. Staff were very helpful. Food was very nice .And the dining areas , both upstairs & down were immaculate. Tables were clean & no food left on them or floor !! Credit to ALL the staff for making this particular McDonald's restaurant so inviting & a pleasure to eat at . Would definitely recommend a visit .
ben sutton
22.12.2023
McDonald's
No air conditioning in the restaurant on one of the hottest day, but two members of staff who worked on the top floor were so helpful and kind. My order was taking a while so the gentleman went downstairs to collect my order and a lady who worked upstairs was so helpful in clearing up when we finished. They both went above and beyond. Thank you ☺️
Toby Sims
19.12.2023
McDonald's
Staff were nice but overworked. Vast amount of delivery riders / drivers in there taking huge orders.I counted 20 meals per delivery to 1 customer in store, hence the 30 minute wait.Two items missing when it finally turned up, cold.
Ciaran Lambert
17.12.2023
McDonald's
Been here tonight as just wanted a quick snack, bought a bacon mayo chicken and waited 30-40 minutes whilst my friend ordered a caramel frappe who had to wait 10 more minutes, my bacon mayo chicken come without bacon and once I noticed I went to the till and said that it had come without bacon and this person chuckled at my frustration and with a bit of time she handed me a new one. Staff look like they can’t be ar*ed and are just standing around half the time when there’s a lot of customers to be served. Not a bad place clean and tidy but staff don’t look bothered, janitor was very nice and welcoming and sorry about the service rather old bloke.
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Dowding Way, Business Park, Dowding Way, Royal Tunbridge Wells, Tunbridge Wells TN2 3UY
McDonald's