1-Diagnostic | UK Hybrid Battery Repair, Reconditioning Service & Diagnostics

I dealt with Conrad & John last week and I have to say this was a very quick and professional service in replacing my battery pack for my Lexus, great job and highly recommend these guys!Fairly quick recovery and return of my car which made my life stress free.

The internet search found us a company called 1 diagnostic they sold us a better battery than our previous stock battery and sent us an awesome installer, who tested and installed the batteries.Thanks Conrad and 1 diagnostic team for a great product at a fair price, 5 star customer service.Leon Harvey

Great people. Knowledgeable and helpful friendly and thoughtful.

I had difficulty locating a company that could repair my battery, until I was recommended by friend of this company! They managed to quickly fix the battery and provided excellent customer service.

We have a 2006 Honda Civic Hybrid which was experiencing IMA and battery faults. I had been in touch with a garage for a diagnostic and then wanted a second opinion.I came across this company and was in touch with Leon. Very nice, professional, friendly gentleman. We had agreed a price which included pre & post diagnostic to ensure the fault had been fully repairedThe car was repaired in a few days but the problem reappeared a few days later. I was in touch with Conrad and Leon who were very quick to respond and arranged to have the car taken backWe got the car back just over a week later and the problem has not reoccurred. Leon kept me updated throughout although personally I felt it was off the road too longThe repair came with a 12 month warranty and Leon also bought my mother some flowers for the inconvenience which was a very thoughtful gestureOverall, very happy with the service and would recommend all day longThanks again guysRiz

I will not recommend as I am disappointed with the diagnostic service I received. I was charged £60 for the diagnostic, expecting a detailed report of the fault. However, the company used the DR Hybrid app and Carista OBD2, and only provided me with screenshots from these apps. I had initially expected a more comprehensive and professional approach, but unfortunately, this experience did not align with my expectations.

Staff is brilliant and really good service. Can't fault it...had a new hybrid battery fitted and it's been a week and no issues at all but peace of mind is that I have 12months unlimited mileage warranty anyway.

Thanks Mathew, Conrad, all staff. For the first time ever I felt that I have been in the real friendly garage. Got battery replacement with warranty.

Great service I’m change battery on my Prius car work like new. Very professional service and very polite, recommended for everyone