Woods Dental

I would like to thank Jonathan Pugh for all his hard work and patience on all 16 amazing veneers he did for me. I was always made aware of all procedures, costs and appointment times from the beginning. It was a pleasure to have Jonathan as my dentist and I would highly recommend .

Wasn't going to comment until I read some of the other reviews and how others have had a similar experience. First of all those who've worked on my teeth there have been lovely however on 2 occasions my tooth has re-chipped either leaving the building on within a couple days. I paid them the same price as usual the third time then got handed a new bill over the phone which was 10x more expensive! On my way there my van breaks down, their response was if it happens again It'll result in a deregister, bare in mind I could have provided evidence to show i had an emergency on the way. Just feel like lately customer care has been thrown straight out the window

Avoid using this practice for Invisalign. The dentist overseeing treatment was unable to correctly comprehend the Treatment Overview during two consecutive appointments at the start of my treatment. This resulted in me having to book in with another provider whilst abroad for attachment bonding, which he was completely unaware were needed, until notified by the nursing staff who had confirmed his error.I found it interesting that at no point did he see fit to apologise or even acknowledge an error on his part, which seems to echo some of the previous reviews on here.After the first of several requests, it took them 10 days for them to send my file over for the other provider.I’d encourage management to check that all of the required staff can comfortably comprehend the Align Technology documents.Perhaps if Geraint Morgan steered his attention towards to the task in hand, rather than tediously prying into customers’ personal lives; he might be able to avoid making similar errors in future.I was fortunately able to move to a different provider.

Would 100% recommend Woods Dental. Ceri Ann, Geraint and Jonathan have been amazing through my Invisalign journey and cosmetic dental work.

Had an emergency appointment thinking a wisdom tooth is infected. They examined it and said it is decaying and needs removing, took into account my medical conditions and how anaesthetic works for me. It was the best dental experience I’ve had, which is unusual to say about a wisdom tooth extraction. I wish I had the name of the dentist, he was so incredible. I am so grateful for the staff there and cannot fault the advice and help they’ve given me from the moment I walked in through the door!

Waited 9 weeks for an appointment. It got changed twice. I showed up this morning to be told they'd cancelled all new NHS patients without telling me. They let the health service know 4 days prior, and then tried to blame them for not contacting me when they now have to call all patients and reschedule them on top of their normal workload.

Almost impossible to make an appointment, phone constantly engaged. Even for Private it is a poor standard of practice

Shocking standard if you are NHS don’t bother they don’t want you there they have no interest in treating you unless you are private and try to push expensive private treatment over and over worst experience

Absolutely shocking service and behaviour by the practice. Make sure you are checking if there are any hidden costs or fees as even if you ask the dentist and reception after they will still try and chase you up. Been going to the dentist for 10 years and never had any issues under Chris as my dentist. As soon as a NHS client under Dr Budding this has happened.

Have been registered with Woods dental for a few years. My daughter has had toothache for the last week and trying to get an appointment is terrible. I’ve called and told them she’s in pain but they don’t care in the slightest and have said the earliest appointment is in 2wks.