Worktops & Flooring UK Ltd

A South African company based near Johannesburg with some sort of front in London. Our worktops were delivered scratched through being slid over one another either during transport or their loading into a panel van, anyway, being elderly we could not lift the 60 & 90Kg units to properly and thoroughly inspect everything until fitters arrived some three weeks after delivery but then too late to return within BBK 3 day time limit. We had excess material so through clever cutting most damage was discarded but one large scratch remains & BBK will not assist in anyway except by full refund (PayPals best) but only if we return everything (even though only one item is an issue) to an address in South Africa even though the delivery notes say it was shipped from London/Essex. And we are shocked to have received such a poor response from their office offering us no help nor any advice. Nothing.