Alpkit Hathersage

I took my ageing North Face Goretex jacket in there with the seam tapes falling off, and a lovely lady called Lizzy did a great repair job of it, sealing all the seams and applying new tape. It's a very old jacket but one that I really love wearing and she has given it a new lease of life. Someone who shows professional pride in doing the job properly. I thoroughly recommend them for repairs.

My favorite outdoor kit store. Always a good deal, don't think I've ever had a bad piece of kit from here.

Was told over the phone (×3) that viso 3 tent was definitely in stock (we've got loads") despite website saying 'no stock'. Round trip of 60 mile .. to find there was indeed no stock. Was going to buy an array of gear but will go elsewhere. Limp staff response.. won't go again"

Great shop. Super helpful staff and great deals in the bargain basement upstairs.

Great shop. Great to see bikes. Slightly confused by which clothes are male or female. Everything is mixed up so is a little confusing.

I've purchased quite a lot from Alpkit over the years. The kit is very good for the price, it's not always the best available, but if you want to spend £800 on a tent rather than £150, go for it, having used the Tarpstar 2 and Soloist tents in 50mph Scottish winds/rain they stood up as well as modern Terra Nova tents and Durston. Equally the weight-space ratio is equally good.What is great is the returns and repair service. Having lost a screw off my carbon poles, they sent saidcscrew. Equally my sleeping mat valve had issues, they sent me the same mat with a new valve typeWhat's not to like

Awful customer service. Been in three times now for a replacement screw for my derailleur as I can’t find one to fit properly from anywhere else. I’ve emailed customer support several times to order a replacement, ask for a replacement to be sent to alpkit store and finally to just ask for the correct size specifications so I can find one myself. I got one very unhelpful reply and no reply at all to the rest of my emails.I feel like I’ve had Incredibly disappointing service and I think this is the end of me being a loyal customer of alpkit and sonder.

Excellent staff and very knowledgeable in all outdoor activities so well able to assist in clothing- selection, tents bikes etc based on your requirements. Good selection of tents, clothing,sleeping bags,mats, food, cookers , pots etc.