Sports Direct

I had an unsatisfactory experience at this store, which I consider the worst I've encountered. The staff exhibited unfriendly behavior. Upon attempting to return a hoodie I ordered online, I was informed that in-person returns were not accepted, necessitating a return by mail. Notably, I had to bear an additional £5 cost for the return, despite already paying £5 for the initial order. This service discrepancy is disappointing.

Excellent... They have quality outfits with reasonable prices.

I recently purchased a hoodie from this store, and unfortunately, I had a disappointing experience. The quality of the hoodie was below expectations, and when I requested a return, they refused. Customer service needs improvement, and I won't be shopping here again.

I love to have a look in this store when I visit the speke retail park.As the store is located on the speke retail park there are plenty of parking spots around including disabled parking right outside the store entrance. There are also plenty of other stores available on the site.I enjoy having a look around the store for shoes and clothing. The store is filled with sports items from top to bottom. Even the walls are filled with items.The store has two floors that separate the men's and woman's section, with a huge football section. Theres an escalator going upstairs but only stairs coming down. There are plenty of full priced items and sale items through out the store but you will have to spend time looking to find them.I often find the store quite and understaffed. There is a few time I have wanted to find a pair of shoes in my size and it has took me a while to find a staff member to speak with. Once you find someone they are friendly and happy to help.

Stressful and confusing - I left Sports Direct today wishing I hadn't entered their store. Almost everything has an offer, but many of them are not mix & match

The shop itself was as expected however I bought a dress for my daughter which didn't fit. Brought it back the next day yo be told . NO RETURNS. Shocking really in this day and age. Exchange or credit note only.

Spend around 20min for the staff to grab me my shoe size and when she returned she gave me a different model much more expensive that the one I asked for. Trying to fool people like that... shame...Wasting my time!

I wisit this store sometimes and bought a coat for myself today, always look under staffed and the most of the staff who works there miserable and rude , they act like they don't want to be there . If you r not enjoying to work there just quit. People don't need your miserableness in their life.

Just a typical sports direct. You'll know what you're getting, good value and good selection. Friendly staff too from my experience

My mum bought a pair of leggings from here last week. When she got home she tried them on around the house but noticed they were falling down at the waist. She went back to Speke to return them and the lady on the till refused a refund because she had worn them.. even though she literally had just tried them on around the house.. no different to trying on in the shop!! But because she had said she had worn them the woman was refusing to refund her. She even said “you wouldn’t return a pair of shoes you wore outside” which isn’t even relevant. When my mum asked to speak to the manager she was told that the woman was the manager. Not sure if that’s true or she just couldn’t be arsed being proved wrong by someone else. She was extremely rude to my mum and there was no need for it. Jokes on her though because my mum just went downstairs and got a refund off any other staff member anyway hahahahaha. Hope she sees this. Have a day off love x