Donalds Kia Ipswich

Service was fantastic, Bradley was really friendly and answered all questions I had. Very happy with my Kia Picanto and wouldn't hesitate to use Donald's Kia again.

Every part of our experience with this dealership has been a pleasure. This has been largely down to the sales advisor Davide, who has been exemplary. I cannot express enough how pleasant he made our purchase experience.We arrived with knowledge of the vehicle we wanted and wanted to see one in real life and not on the computer screen. His calm manner really impressed us. So much so that we decided that no matter what, we wanted to purchase from Donalds.He found a suitable vehicle within our price range and just made everything easy and simple. The values of good service, politeness, listening and, answering questions clearly, are all provided by Davide.10/10 to Donalds Kia Ipswich who we happily recommend, particularly Davide Nobrega.

It was such a great experience buying a KIA from DONALDS KIA IPSWICH, Bradley Gould was the main reason we bought the KIA, his excellent customer service and kind character convinced us. He is a very reliable man who answered all our queries well and swiftly. It was wonderful doing business with him and the company. Thank you Bradley and DONALDS KIA. I love my car.

I had a pleasent experience with Marshall Kia. Monica was very helpful and we had a very smooth process and got the car we wanted.She was very efficient and helpful. I would highly recommend to visit Marshall Kia if you are planning to buy a Kia.

I can't recommend Donalds Kia Ipswich highly enough. We've just bought a Kia Sorento PHEV Edition and they have been fantastic from start to finish. Professional, great customer service, prompt and clear communications, courteous, and made everything run seamlessly. A special callout to Bradley Gould and Tom King who were a pleasure to deal with, and indeed we were impressed with everyone we met. Not our nearest dealership but we do plan to use for servicing. Thanks again, Andrew & Rachel

I brought a used Renault Kadjar from them, all was great until just over a month after purchase the car wouldn't start. I called out the RAC and the battery was in such poor condition it had to be changed. Whilst the service man was with me I called up Donald's Kia and spoke to one of their own service guys who advised I could either get it fixed there with the RAC and then claim back money from Donald's, go through the 1 year Auto Protect plan or wait until the next week and take the car into them (which I couldn't do as the car wouldn't start!) I called Auto Protect and they don't cover batteries! So I payed RAC based on the advice of the service guy at Donald's that I could then claim this expense back - as he said in his own words the battery shouldn't go within a month of purchase

Needed spare parts fom my used Kia Carens including replacing the missing alloy wheel security bolt key. All done within 2 weeks and kept up to date with progress by the very helpful guys in the parts dept.,Highly rated by me.

Bradley at Donald's is superb and great customer service. He made the whole experience easy and everything was ready to go and the handover of my vehicle and driving away took 30 minutes. Great service and a good price. thank you.

Extremely polite, helpful and friendly salesman, Bradley Gould.Found the exact car that I was looking for, with discounts and two years free servicing as well!Very pleased with the dealership.Looking forward to returning in March next year for the car's first free service.And who knows, may well purchase another Kia from Donalds in the future!

Following the emissions warning light coming on, Donald’s collected our xceed from home and completed the job overnight. This involved replacing the turbo activator, all covered by warranty and the car valeted before return. Could not be more helpful. Would highly recommend.