Launchpad Reading

They are all friendly people but closed my case without warning then turned me down on second application. I was referred to Launchpad by council and Salvation Army in urgent need of housing and support for complex needs. They are unable to help if you have mobility problems as no ground floor flats, but took months to reach this conclusion. Big waste of time.

Hello. There is very good team, they we be help so nice person , there is good team , yang people, just believe, and they help you,

Do not have total faith in these people. If a single mother with 3 kids, cannot be housed by a certain period of time,the kids will be taken into care! This is from an outfit thats meant to help and house a family! Middle class nazis with social degrees and a hidden agenda.

Friendly staff who have helped me try to get back on my feet. Their community sessions have raised my self-esteem and made me begin to understand more about myself and raising optimism.

This is supposed to be a homeless prevention charity? Who evict people who miss support meetings? Tenants support needs are not met as they treat everyone the same. Staff should be trained on all types of support needs for different disabilities and medical problems so they finally understand how hard it is for some to get up and go to an appointment instead of evicting them. If you need support don't be surprised if they won't help as it's always on their terms. Properties have supposed cctv but when other tenants steal parcels or Harras you they completely ignore you. Be prepared for cockroach infestation, having your privacy invaded by their so called random room checks "sleepless nights

You need help with your housing situation or some legal information then go visit them they can help you and put you in the right direction offer the best advice you may need, friendly and helpful professional advice highly recommend.

Very understanding for mental health but if I get in launch pad support house and u work full time rent would be £300a week as ur paying for the support worker all no children are not allowed in and of launch pad share houseing.

Jordan's review below is accurate. I was forced Into signing a tenancy here against my will.They do charge £350 -400 per per week rent. This is just for a room, no TV or washing machine in, doesn't include utilities, TV licence, council tax or any other costs in that rent. And that is just for A ROOM. Not a flat. They lie and say that rent includes 'support costs' , it doesn't.the so called 'support' which is non existent, comes from different sources.How can they justify this cost? They can't.My room actually had a massive CCTV camera pointing directly in my room. I was filmed in my room. They tried to charge me £800 repairs to fix their toilet. Faulty overheating electrics. Violent tenants. They revenge evicted me when I complained, andput me on the street. They stopped the rent behind my back , didn't tell me on purpose, then used 'rent arrears' excuse to get eviction order from the court . They amassed me £8,000 in rent arrears.There were articles in the press regarding their fraud by employees. . I reported this 2 years earlier to police , council, charity commission, it was covered up. I received threats from their famous ambassador in writing . Charity begs for money claiming poverty. It's actually a multi million pound charity. They are housing people who should be in jail, and putting these with domestic violence victims. It will haunt me till I die.

Have been seeing an advisor at launchpad for a few months now and find her and all the staff to be helpful, friendly, incouraging, supportive, understanding, excepting of me and my needs.My advisor is helping me with a couple of issues and find her to be a great support.Had a Santa's grotto for uses of the service leading up to Christmas and received a Sainsbury's gift card in the post for £5. A great help as I'm on a low budget.Fantastic organisation. Highly recommended!

This place felt very safe when I visited them today and it was staffed by really kind understanding ppl.I didnt feel judged or looked down on..They made me feel included and not a wierdo!They say they going to try and help me with some practical advocasy.At last ppl who havnt slammed the door in my face. That's what coyncil / adult social care do.Thanku Nicky