Priory Nursing & Residential Home

It is obvious that the anonymous" reviews

Having worked here now for just over 3 months as the Accounts Manager I can honestly say that The Priory Care Home is one of the only homes I would consider letting my family members stay in. The care provided here is brilliant and goes above and beyond expectation. We not only have a wonderful team of employees some of which have been here over decade, but we have many residents who have called this place home since before the Millennium. This to me proves that The Priory Care home is not only a wonderful place to work but a great Residential and Nursing home. I'd highly recommend to anyone considering a care home.

My great aunt lived here for the latter years of her life and she received the highest quality care. The staff were professional and the setting is beautiful, surrounded by the Wye Valley. The home being family run contributes to its success, the management team highly involved in the care setting and friendly atmosphere.Would definitely recommend!

This is a stunningly beautiful home in a stunning location looking up the Wye valley from above Llandogo. The home has extensive patio areas and lounges so that residents and visitors can sit out and enjoy the amazing views. The staff are dedicated and hard working and when the weather was bad in the winter, even slept over on a number of nights to look after the residents ensuring their safety at all times. This dedication and professionalism is unmatched and it is not uncommon that staff who aren't as dedicated do not last here as they have a hard act to follow.The recent inspection report says it all. This is what Care Inspectorate Wales said in their ‘overall assessment’ last time out:“Staff engage with residents in a manner that is generally warm and friendly. The rights of people who may lack mental capacity to make decisions regarding their care and/or welfare are respected. People’s nutritional needs are promoted, and they are treated with respect. People are appropriately supervised, and their individual needs are anticipated”.That is coming from an inspector who knows what they are talking about and looking at.If you are looking for a Nursing or residential care home, all I would advise you is to get up to The Priory and see it for yourselves. You will not be disappointed,

My dad is very settled here and staff are all wonderful .They update you on everything I can't thank them enough. Further more my dad passed away here on 9th NOv 2023. I really cannot fault this amazing place with amazing staff.The compassion they showed my dad.Thank you really doesn't seem enough. Every single person should be so proud of themselves. I will be forever grateful to them all.Scott you should be so proud of your fantastic team. So glad my dad was here in his final days. Will never forget how they looked after Gary and i... precious memories.Thank you all so much. XxTina and Gary

Excellent place to work and care for people.Full support from other carers, seniors, nursing staff and definately management!If it wasn't for distance I would have carried on my employment within the priory, which management fully supported my travel commitments. Also the company were willing to push me further to where I wanted to beCare staff go out and beyond to make residents happy and to fully support people within their last moments, also offering support to their families. The best care home I have ever worked in by far, and by far the best care the elderly could recieve from all aspects of the staff!!!

After visiting this lovely home due to my Mum needing care we felt that this is the best place we have viewed so far. The manager Scott is passionate with regards to the care they provide and the staff seem willing to go that extra mile to help the residents. Lovely surroundings as well as the interior and facilities that are provided which is important when deciding on your loved ones final years. The rates were very competitive and altogether it was a pleasure to have the chance to meet everyone as now I will have peace of mind that my Mum is going to be extremely well looked after and happy. I don’t understand how someone can truthfully leave a negative review of this place so I’m going to presume that an anonymous negative feedback is from a former member of staff that couldn’t live up to the high standards that this home achieves. My Mum prefers fresh grapes rather than sour ones.

In 2020, my mother's stay at the Priory Nursing Home in Llandogo exposed a disheartening truth concealed behind the enticing facade portrayed in promotional materials. Despite the alluring images and friendly staff, the reality was tainted by disrespect, abuse, and neglect, resulting in severe injuries, including ungradable pressure sores.The staff's lack of care and responsibility transcended mere oversight; it constituted a profound betrayal of trust. Hospital intervention, accompanied by a safeguarding concern, served as a grave testament to the severity of the situation. Fast forward two years, and my mother continues to endure the aftermath—ongoing hospitalizations, the rigors of vacuum therapy, and severe infections stemming from neglected wounds.Consider this review a stark warning: refrain from placing your parents in the Priory Nursing Home. The seemingly warm exterior masks a harsh reality, as my mother's experience vividly demonstrates. This is more than a personal ordeal—it's a fervent plea for awareness and a call for sweeping change across the healthcare industry. I implore you to bypass the Priory Nursing Home and advocate vehemently for transparency and accountability when making healthcare decisions for your loved ones.

We as a company have done work for the Priory since the beginning of time, we have also known all the family for a very long time and we can honestly say that they run the Priory Care Home with very high standards, providing excellent accommodation. Looking out for and caring for all the residents is paramount to them all.If in any doubt please make a visit to them even to just sit in their beautiful surroundings and see for yourselves just what is offered at this great place. You would be made most welcome by all Management and wonderful caring Staff.