Avicenna Pharmacy Anstice

Every single time I come to pick up my medication I get misgendered, despite writing my pronouns down. Staff definitely need to be educated on how to cater to LGBTQ+ people.

First of all the positive, the staff are friendly enough.Now the negatives, often not enough staff on the counter. When you arrive at 9.00 and are third in the queue to be told that your prescription will be 40 minutes, they've only just opened and already 40 minutes waiting time, really. Constantly ask customers to write their details down so they can find the prescription, surely there is a quicker system. Often have to go back because they haven't got your medicine in stock. Sorry to say I will be going elsewhere for my prescriptions. What a shame that the staff are let down by a system that clearly does not work.

Lovely pharmacy however HORRIFIC pharmacist refused my emergency prescription causing me to having severe panic attacks and a seizure will be taking this to the ombudsman. Awful service.

Friendly and accommodating staff, always get my medication correct and on time. I had a consultation session with the pharmacist, he was very well informed and helped me greatly.

nice friendly place

Went in for a prescription sent by the doctors and they said hadn’t been sent but doctors gave me a barcode to prove it so went back the next day and tried again only to be told I had to wait fifteen minutes for a prescription that was dated yesterday when they gave it me TOTAL MIS-MANAGED

Staff are personable friendly and brilliant at their jobs. A proper community service!

Very rude and unpleasant lady by the front desk!!! I was advised by NHS direct to get ointment cream for my partner as his eye swallowed. She questioned me what for, for who, whats wrong. Any question she asked I replied back and explained, but her attitude and face expression was out of order. She should be happy, she still got a job with such a attitude. Hope she is going to read this.Kind RegardsLady who boughtGolden eye ointment

A week ago I would have given this pharmacy an excel t rating, then I got a random phone call from them informing me they have decided to no longer do Dosette boxes and provide no more help. Handled incredibly badly and very unhelpful trying to sort it out. Not to be trusted