Asda Grantham Superstore

I visited the opticians in the store a few weeks ago to order some new glasses. I was greeted with a warm welcome from Emma.She was very helpful and helped me select two new frames, one with reactions lenses and the other with sunglasses lenses.When I was contacted to come and collect them two weeks later, Emma noticed a problem with the arms on the frame of my sunglasses.She apologised and promptly ordered a replacement. Unfortunately I was due to go on holiday for three weeks. Not a problem Emma said, they will be here when you get back.While I was on holiday, I received a text message from Emma to confirm the replacement frame is there and I can arrange to collect it when I get back home.I would like to put a big shout out for Emma. She really went above and beyond. She is a credit to your company.

Called into the store today, and always use scan and go, quick to pay. So I want to give a big shout out to 3 people on the scan and go , Jayne, Liam and Kritt

Great store. Sells all the usual, everyday items and the harder to find food too. Like No Palm oil peanut butter. (Yeah!) Jackfruit (huh?!) And those Easter bunny crumpets. (*screams*) Wide aisle. Good parking. Friendly checkout staff. Upatairs is clothing. It is good here.

I am absolutely shocked with the produce and kicking myself for not checking the dates before buying. From last week's shop on Wednesday 20th of September, we have had off fish, broken packaging on sausages and mince which has caused the meat to go off. Today my husband got the beef out to roast and it had gone off with the date being the 15th!!! He has just looked in the fridge and the Kafir went out of date on the 12th! What on earth were these products doing on the shelves on the 20th? I will be contacting Asda but unfortunately have no receipt but do have my bank statement. Will not be going back.

Highly satisfied with Liam who was serving on the self service trolley area this evening. He was so helpful and polite. I needed help with an item and various other things and he went above and beyond to assist me. He is a credit to your Grantham Asda store.

I use click and collect at Grantham ASDA every week. I’d like to give a shout out to Gary who works the click collect. Gary is always pleasant, courteous, prompt and professional. It’s nice to see a smiling face and share a bit of friendly banter during these trying times. Thanks Gary!! And thumbs up to you and your colleagues.

This shop gets worse. It was bad enough that I had a check but then I was told I had to have a complete check. I understand that some people see using the guns is a challenge to steal but I am not a bloody thief. I felt so embarrassed. Trust me if it happens again I am walking. Perhaps you should bring back more manned tills then you wouldn’t be frightened of being stolen from.

HelloEveryone ！I am Joanna from Tidy&Shiny Cleaning Services,I bought Chinese cabbage here today, along with soy sauce and cooking oil, as well as rice. That's great! The things here are very complete.

I went into asda Grantham cafe today as needed some bits and thought I'd get the kids dinner while there.We entered the cafe around 4.30ish and there was another family on one table and a guy on another.The rest of the tables were empty so pick of the cafe, excellent! However it wasn't like that as the remaining tables were covered in food and rubbish! I had to clear rubbish from one table and wipe it using my wet wipes so we could sit at a clean table. There was no highchairs available which for me is a massive need as I have a 23 month old who's additional needs and a runaway, so dinner time was a nightmare for trying to keep her sat down to eat her dinner. The children's all day breakfast was unavailable, which is the only thing from the menu my youngest can have due to allergies so she ended up with chips and beans, however the chips were already cooked and sat in the basket of the fryer over a hot lamp already looking hard and unappetising. These were reheated and served to us, my middle child didn't eat hers and my youngest picked at her food rather than sitting to eat.Another 2 ladies walked in and commented on the state of the place to which I informed them I had been there around half hour or so and it was like it when I walked in. I came in to this cafe a couple months back and it was like this then and it's the same possibly worst this time round. If it wasn't for needing to feed my youngest I'd have waited and just gone home but having made it clear we was getting food I had to follow it up for her understanding.I didn't pay much was only £12 for 2 pizza deals, kids nuggets and a child's chips and beans but it's the fact it was so dirty! The member of staff was on her own trying to do everything and she didn't have enough time to serve, clean, fill up the drinks machine and cook food. It's ridiculous.This pictures are the ones I got from where I sat as I didn't want people thinking I was photographing them.

We visited while on holiday and found what we needed at the right price, shop was cleaner and service better than the Asda in our town.