Excel Care

I have worked for excel for around 2 years now. Was fully trained in a week and learnt even more in my shadowing sessions. As the years have gone on my circumstances have changed and managment have been more than co-operative with my sudden change of work hours, days, and childcare. I very much enjoy working for excel and will continue to grow with the company

Excel may have taken over Premier care but all the office staff remain the same. The problem with this company is with the shockingly uncapable office staff, even the carers who come out will inform you of how bad the place is run by the uncontactable Donna and the Coordinator who couldn't coordinate herself around a game of Noughts and crosses. Last year this same team managed to overdose my father and put him in hospital. Donna who still works as the manager, her response lack of training issues" no remorse

My mum has used Excel care now almost two years. As with any work place you get excellent workers and some who do the minimum. I have spoke my concerns over this period but issues have been addressed and I know they do their best to accommodate people's needs. This is a challenging job and I appreciate the care they deliver day in and day out. My mum would be lost without her key workers. A massive thank you from me ☺️

I love excel they provide brilliant care and have many cheerful carers! The girls that work there are working hard round clock with smiles on their faces! And they have friendly management too! I love my job at excel

I have changed my review from a five to a two and it’s only because of the hard work and dedication of the staff that has achieved this. I have never seen a Rota completed at midnight expecting the girls to go out and complete this the following day, also timings are atrocious expecting carers to be in two places at exactly the same and then ringing to see where they are. Originally I scored it a four but was asked by my manager to change it to a 5, (I still have messages to prove this) also I have not worked for the company for six months due to having serious health issues and being unable to physically work. During this time I have had no verbal contact from management to check on my welfare, I know this isn’t a legislation however it would be nice to think that people are thinking of you, good look to the front line workers and just do your best.

Absolutely disgusting company. They treat their staff and clients with no respect and employ staff that can't even look after themselves. Shouldn't be an active business this it's a disgrace!

I have worked at Excel for a few weeks now. I was full trained before Christmas by Fiona then done a few shadowing shifts until I felt fully confident to double up with another carer. All the staff are lovely always there to help. The management are very approachable. The seniors are always there to listen to any problems or concerns you have. And last but not least the 2 Jess's in office are lovely and very helpful.

I've worked for Excel for 8 months. In that time I have been promoted to senior carer after being noticed and acknowledged for my previous care work experience, efforts and dedication. I have never had a job that I enjoy so much. Management are outstanding and supportive of staff. They take on board suggestions (and act on them) and take concerns seriously.Fellow carers are caring, experienced and confident in their abilities and always willing to go the extra mile for their clients. Excel wouldn't expect any less!Excel train all staff in house to an excellent standard and ensure that carers are partnered up with competent, experienced carers to shadow in the early days. New recruits aren't put onto the rota until their competency has been established.I would not hesitate to recommend Excel Care Management to those in need of our services.

Excel is my third care company job. I had almost given up doing the job I love. If it was not for excel I would have. They put clients and carers first. They have given me the opportunity to develop my skills and knowledge by using my own initiative. They have respected my availability and have never changed my rota or calls, especially whilst out on shift. They do not call cram and offer a lot of support. The office staff have been very friendly and approachable so far and I can put my trust in them that they respect me the way I respect them. They have many work groups chats where there is always extra support from other work colleagues. They provide full thorough training and everything needed to work. Excel really do go above and beyond. I have only been here three months and don’t plan on leaving any time soon. I would love to progress here as it feels more like a family than a work place. Every morning I look forward to work knowing my job is appreciated and well ran. Excel really do excel in care. Would highly recommend.