Pandora

Came in to find a charm for my cousins 30th, Anna was so helpful and kind! Helped me make the perfect charm in minutes. Engraved especially for my cousin and the perfect gift! Thank you so much to her. Amazing service.

Went in to this busy store today with my two sons to choose some jewellery for me as a 'Mother's Day' treat (10 yrs of being a single mum + the free bracelet offer = why not :)). I told the boys I wanted their help to choose something, which translated into a lot of questions & them asking to see all the diamonds & emeralds the store had to offer! ;)My sons both have SEN & can be quite high functioning & tricky to handle. The lady who assisted us (Ruby) was amazing! Very patient & nothing was too much trouble. I chose the pieces I wanted & she & her colleagues promptly took charge of my boys telling me to go & browse. She gently directed them to the pieces I wanted rather than the marvel pieces they wanted without a fuss & made them feel like it was a surprise for me! I was so pleased that something that could've been a struggle was made soo much easier by her calm approach & understanding. Very impressed with our experience & highly recommended the store, all of the staff & Ruby in particular!She deserves a raise if you ask me ;)

Amazing supervisor called Kennedy looked after me on 2 occasions and couldn’t have done enough. So friendly and knowledgeable for advise. Xx

Had a bit of trouble getting to Plymouth in time to pick up my delivery. I called ahead to let them know and Rebecca couldn’t have been more helpful, she made the team aware about my order, so when I finally got there to pick it up there was also another lovely member of staff (think her name was Kennedy) she was aware of my situation and served me promptly.. thank you Pandora team!

Great staff always ready to help out and get anything out for you to try on. The engraving is a great service and really adds to the specialty of the gift overall.The shop is nice and clean and easy to access from drakes circus mall.

Radina was brilliant! She helped me to choose the perfect engagement ring. My partner absolutely loved it and the size was right too. I cannot praise Radina enough! She was so understanding and took the time to show me a range of options. She is a credit to the store and was beyond helpful.

I was helped by Radina, who was just the most lovely, helpful, happy person. She is an absolute credit to your company. Lovely quality products.

Staff always helpful and attentive and know their range very well.