Cycle Highlands

You will not find a better bike shop! The service is tremendous. They guys have such a wide knowledge of bikes and the local area and are happy to spend time with you to make sure you get what you need. A well stocked shop and an excellent workshop too. I cannot recommend highly enough

I've been using Cycle Highlands for about 6 years and have been riding bikes for over 30 years. Id say I'm experienced enough to comment on this shop.The staff are SO knowledgeable... and the service department is staffed by some of the most experienced and clever bike technicians anywhere in the country.The shop itself is perfectly sized to accommodate a great selection of top (high-end and big-brand) bikes and products. Calling it boutique doesn't quite do it justice - but Evans or Edinburgh Bike Co. this definitely isn't - and all the better for it. All the shop staff are riders and regularly product test what they are selling. They can provide genuine feedback on most products in store - and have enough biking knowledge to make useful comparisons with other products which the purchaser might have been looking at.Last year the shop completed a brand new purpose built workshop which is a great addition to the site. A much larger workshop and better layout has enabled the team to capitalise on their extensive abilities - meaning that bikers like myself (who enjoy always having our bikes in 1st class condition) can now get them serviced and turned around even quicker than before.I've read some other reviews and frankly I shake and scratch my head. Why on earth anybody would think it appropriate to walk a bike into a showroom is beyond me? I wonder if they also try to drive their car into the showroom of John Clark when its MOT time?If you find yourself in the area (actually its really worth the drive to) go and check them out; you wont be disappointed at all - and you'll probably leave with something nice and shiny to boot.

Dan and Richard were the best, exemplary service and a great beard on Dan. The shop is possibly the best bike shop I've been to and I've been in a fair few, lots of great kit and fantastic knowledgable and friendly staff. Shout out to the mechanic as well who switched a post out in rapid time. Couldn't have done more to help me out when buying a bike, would recommend these guys to anyone!

Took my old bike in for an assessment and quite frankly was treated downright rudely by the owner who made it clear he was not interested. Very much got the impression a bike had to be over a certain price to be worthy of his consideration. Anyway long story short, I did actually get a bike more in Cycle Highlands price range but made pretty sure I didn't get it from these guys. Definitely DO NOT recommend.

Huge thanks to the mechanics here for allowing me to use some of the tools from the workshop so I could get myself straight back out on the road again, incredibly helpful and unassuming, Great guys!

First class service as always from Cycle Highlands . We were in past today for a wee minor adjustment to my husbands bike but I dare say he will be back again soon to purchase a new bike from you .Would never go anywhere else as the service , staff , owner are outstanding .

Absolutely Brilliant Shop. Staff are very friendly, very helpful and very knowledgeable about all things cycling. Just bought two e bikes from Cycle Highlands, one for my wife and one for me. Richard, Dan and Liz were on hand to make sure my wife and I were happy with the bikes before we bought them and this included a test ride to make absolutely sure. No pressure selling just friendly helpful advice. Buy with confidence.

Have to say that Andy Mutch's description is not what I or my family and friends have ever experienced from this place. Been going here to buy bikes, hire bikes, buy gear and for bike services since pretty soon after they opened 10? 11? 12 + years ago. None of the staff have ever been anything other than polite and friendly and above all honest. I, for one, value honesty. DEFINITELY RECOMMEND!!!

Richard and his team are cyclists at heart. They're doing an amazing job and help me a lot on my roadtrip through scotland. Also their knowledge about the trails in this region and beyond is worth a lot. Pure passion!I will return on the next roadtrip through scotland!

This is the best bike shop I have ever been in. Few months back I bought a new bike from them, in the middle of a bike shortage and pandemic they were able to help me choose and get the new bike... That day.Due to having gone back into lockdown I couldn't go to the 6-week service, which is required for the groupset manufacturer's warranty. When I had a fault making my bike unrideable (Caused by bolts coming loose that I should have checked, completely my fault), they gave me an excellent deal on the part needed and didn't charge for labour. They also gave my bike a full check over and even fixed a creak I had forgot to tell them about.I have 10 bike shops closer to me, but none of them can compete. This store is best for service, speed and quality of repair as well as availability of standard parts if you need quick spares or repairs.... And this is during an international shortage!