Nisbets Catering Equipment Edinburgh Store

Friendly and patient people there. Some styles are not available in the store unfortunately

Have bought numerous items from Nisbets (all be it on a small scale not for a business) and have always found all staff to be very helpful and knowledgeable with deliveries being very quick and of good quality. Makes me quite angry when I see individuals (Shahrzad) being very aggressive and abusive naming staff and putting them down publicly. How dare you talk down to people like that and from you're spelling and grammar doubt you are very clever. Maybe if you speak to people with respect you may get respect back. Can't stand bullies.

They have a nice, well-priced range of most of the items you could hope to find in here. The staff are very friendly, helpful and they aren't trying to sell everything to you. Nice place, I will be back.

The short review - excellent staff who will help you make the right choices for all things culinary.Longer version - Nisbets are the go to supplier for all things catering, but having this shop means you can browse many of their items in the flesh. Not as good a range as the online store, but the staff are very friendly, knowledgeable and can direct you to the best stuff, often based on experience of working in the industry - invaluable. Anything from the catalogue can be ordered quickly too.

A perfect little store for supplying local business with the goods needed for catering and food preparation and sale.The staff are very nice to speak to.I plan to source my future supply's here.Wolud highly recommend a visit!

£6.00 delivery for a large piping bag that weighs practically nothing is daylight robbery. You could just put it in an envolope and stick a stamp on it... Job done. Won't shop here again.

The Staff there are very rude.Especially the bold guy.

Sale's assistant was very helpful and ordered the items on line to be delivered. Saving me the trouble of carrying them.

AVOID!! Inexperienced and arrogant staff, without knowledge of the products. Went to buy vacuum machine and bags, staff didn’t offer any help and sold me the wrong bags. Half an hour later I called and they asked me to take them back with the receipt. Went to store and the manager, tall and chubby guy always munching something in his mouth in front of customers, become very rude and aggressive and told me he cannot swap the bags as they are opened. Explained that this was the bags staff sold me an hour ago and I can’t use them as they are not suitable with the machine. He told me with a smiley face to keep them and use them for something else. Very rude customer service, we are a local business that’s spends lots of money there but I will definitely never buy anything from them again!