Motor Parts Direct, Portsmouth

Phoned this morning for ignition coils for my BMW, kirsty was so helpful I explained I am disabled and she brought the parts out to me.. thank you Kirsty you made my bad day better .. Nice to see people still care x

Friendly and personal service. I've been to many different parts places in the past and have recently been put off some of the larger chains through sloppy service and incorrect parts.The Saturday hours could be better but I've no reason to complain as so far, they've sorted out my ever need without fuss and drama.

Visiting Portsmouth to see grandchildren and was leaving the beach front and my car wouldn't start dead battery eventually got it started and phoned kirsty from motor parts direct from start to finish she helped me even Down to helping me fit the new battery and even letting me use the tools in store I can't thank her and the company enough so helpful kirsty you are a credit to the company and also a nice thoughtful person thank you so much xx Tony and Sue from Liverpool.

Excellent prices and amazing customer service, always super friendly and helpful! Thank you for all the help! (Posties son!)

Excellent service from excellent and friendly staff.

I went into the Portsmouth Branch (Farlington) to make a purchase, I stood waiting at the counter like a lemon for more than 5 minutes and received no acknowledgement from any of the members of staff. I was the only customer in the reception area. There were 4 members of staff in the office initially (admittedly 2 were on the phone) and two chatting to each other, after a few moments another member of staff walked past me (no acknowledgement) from the store into the office and asked everyone if they wanted a drink, another member of staff came down the stairs in the the stores and looked over at me and carried on working in the stores. The office frontal area is fully glazed and I was in full view.Obviously I walked out without making a purchase and I will never be stepping foot back in your company again. Perhaps some customer service training is called for! Unfortunatly I have to give a 1 start rating to post this review. Otherwise a big FAT ZERO!

My partner came in for some windscreen wipers, he received an excellent service from Connor and was over the moon with his excellent customer skills

Great stock and value, knowledgeable staff.Would and have recommended many times.Can’t go wrong.

Great customer service, always go above and beyond to help you out, great parts for great prices, could not recommend more!