Taylors Sales and Letting Agents Duston

Can't thank Taylors enough. They did an amazing job selling my property, especially with the current challenging market. The team were reliable, friendly and I was kept updated throughout my sale. Great customer service, thank you.

5 stars for my experience with Taylor’s! Katelyn was phenomenal and I couldn’t recommend her enough… no question was a stupid question and she was unbelievably helpful every step of the way. As it was my first time buying a property the whole process was new to me. Katelyn explained every step of the process (thoroughly) and made the journey of buying a house enjoyable! Will go back to her every. single. time.

What a horrendous ordeal purchasing a property through Taylors! Avoid the Duston Branch!Summary Points:- Poor Manager- Slow Solicitors- DishonestyJamie (the office manager) shouldn't be costumer facing at all! He is rude, condescending, unprofessional, unethical, dishonest and quite frankly he has become known by me as the 'jack of all trades master of none'. This is a well earned title as Jamie always had to add his unsolicited, unprofessional and uninformed opinion to that of the professionals who conducted surveys and are trained in their field. Jamie seemed to 'doubt' the professional assessments made by trained individuals despite them clearly being accurate. Evidently, Jamie's technical understanding is lacking.Having been wise enough to instruct our own solicitors, we faced significant issues with Taylors internal solicitors (Countrywide) who were used by the seller and the process from acceptance of our offer to completion was around 5 months. Our solicitors average time was said to be between 8-12 weeks and it ended up taking around 21 weeks. I put most of that down to Taylors internal solicitors dragging their heels with any responses or communications.Unfortunately, the numerous bad encounters with Jamie are one of the key drivers behind the low rating however, it would be unfair for me to not recognize Joe for his effort, generosity, kindness and patience with us as we went through our inquiries and addressed our concerns with the seller through him. Joe was pleasant to interact with, and I commend him on his engagement and believe he is an asset to Taylors. Unfortunately, his efforts are ruined by others and my overall experience working with Taylors has been poor.If you can work out a way of working with Joe and only Joe then I could recommend Taylors however, I believe this is highly unlikely and as such you are best looking for other Estate agents.

Just recently completed as first time buyer, buying through Taylors. Tim & Jamie were decent, honest and up front, and I never had to chase anything up. I was dubious to use their in house mortgage advice, but my scepticism was proven wrong as I got much better advice! Same again for conveyancing, you hear bad rumours about using agent recommendations, but the solicitors as promised were excellent and got me through to completion quickly! I hope to be in this house for a long time but if I were to sell I would definitely get back in touch with Taylors.

Excellent service by Jamie and his team, kept in touch with us all the way along the process and very patient! Thank you Taylors we would definitely recommend you to other people looking to sell.

Taylors were selling the property we purchased. Joe was our main agent and he went above and beyond to chase and help to get the sale to completion. He kept us informed throughout the process and helped us with any queries. We also had contact with Jamie and Tim from the team who were equally as helpful. All the staff at Taylors were friendly and helpful throughout.

After two sales that fell through with another agency, I asked Tim at Taylors Duston to market my house. On the very first day, before the property had even been advertised, Tim found me a buyer (who had incidentally also been on the other agents books but they hadn't shown her my property) who has now moved in. The sale took a very long time as it was a fairly long chain with a couple of incompetent conveyancers at the bottom but Tim did all he could to chase up and keep me informed. I would recommend using Taylors

I had a difficult sale and the team from Taylor’s in Duston were excellent with their communication skills and holding the chain together just as I’d lost all hope in purchasing my new house. They were with me all the way from the beginning to exchange and completion and always kept me updated.I would like to say a special thank you to Joe and his colleagues, Jamie and Tim as without their hard work and persistence, I may have lost my dream home.I throughly recommend the team in Duston, thanks again guys.

We had a fantastic experience with Taylor’s selling our home 158 Southfield road. this was after a poor service from another local agency and 6 months of very little viewings and no offers. after marketing Joe sold our home in 24hours for asking price !!The customer service was fantastic throughout. Being and older couple Jamie patiently explained the process, fees and everything clearly. His service has been amazing and the team were there every day to support us. always with a cup of tea. They relieved the pressure off of us throughout our sale , assisted with our onward purchase despite the property being with another out of area agent. Jamie even booked our viewings for us and helped to negotiate our offers in the office.The team have been there to assist with everything personal matters and any paperwork we needed help with. Jamie and his partner donated their own free time after work to assist us with clearing the property on the day of our move as our kids are out of the country and we had no local support. Jamie and joe helped us find our next home and even helped us move into our air b&b whilst we were waiting for our new home to complete.From selling our home to helping us plan our wedding - they helped with it all.Our experience has been fantastic from start to finish and we will continue to pop into the branch to see the team. always a Warm welcome and couldn’t recommend Jamie ,Joe ,katelyn and the team enough!!!

cant thank everyone who works here enough for helping us to sell our flat. the staff are so helpful and have great knowledge and go above and beyond to help. will defiantly be using again should we ever move again :)