Studio 24

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Studio 24 is an amazing digital agency. They have an incredible customer support and outstanding technical skills. If you're looking to take your business to the next level, Studio 24 is a highly dedicated agency with the best experts on the market.

BEWARE. I'm a digital marketing consultant; in 13 years in the industry I've never seen an agency treat a former client so callously or carelessly.We have a common client; a client I am currently working with, and one they used to work with.That client had a Google Tag Manager container, which I overhauled recently.Studio 24 Ltd still had access to this container, and so chose to DELETE IT WITHOUT WARNING. This caused my client to lose analytics data. If it had not been spotted in time, my client would also have lost hours of work that they'd paid for from me.This is just a stunningly careless thing to do to a former client, and Studio 24's justification was that they were no longer being paid.So it was apparently ok to completely trash their former client's analytics set up without warning or cause.Studio 24 have been completely unable to say:- Why they did not simply leave the account rather than delete it- Why they did not notify other account owners before deleting it- Why they did not check to see if the container was still used before deleting it.- Why they have absolutely no empathy or understanding for why it is bad to hobble another organization's digital presence, and trash the work of another professionalIn their inevitable response to this review, please look closely to see if they answer the above directly. They won't.None of the above is what digital experts" do.It is an unusual thing in this industry for one agency or professional to publicly criticize another