Church Street Motors Ltd

They are always happy to help you.

Very friendly great service

So far great customer service and communication pleasure to deal with

July 2018 my partner and I purchased a van 09 reg and a Vauxhall insignia 2012 reg and paid £6000 for both. We were given 3 months warranty but no 12 months MOT on the vehicles as they advertise they do give full MOT. The Vauxhall insignia spent nearly 4 months back at their so called bodged up garage because it had every single serious fault with it which put me and my little boys life at risk on many of times due to the car cutting out of power on motorways and A roads. The faults with the car were:Hanging off broken radiatorHoles in the inlet and outlet turbo pipesCompletely broken fuel filterAir conditioning pipes all brokenBoost pipe fell off x2Coolant leaking everywhereBlack smoke started billowing out of the exhaustNumerous error codes on the car computerEgr and dpf problemsOnce their very unknowledgeable mechanic so called sorted the problems out mostly with second hand eBay car parts the car was running okay for several months and then limp mode kicked in again with the same recurring problems until exactly a year in July 2019 the engine completely died.The van on the other hand lasted a whole 4 months after buying it and then the turbo blew up and started setting on fire and we were told it’s not their problem anymore as it was out of warranty!I have since been in contact numerous of times with deals on wheels (church street cars) to get them to give me a cheap run about vehicle as they have already held their hands up and admitted the insignia had so many faults ect but are unwilling to compensate me with anything after already agreeing to giving me another car knowing full well I have a child to get to school and myself to work! They are now ignoring my calls and being very oblivious to the damage and loss they have caused me!Trading standards are aware of everything and will be looking into this due to these dealers selling vehicles that are not fit for purpose or of satisfactory standards! We have lost both vehicles and have been completely mugged off and out of pocket which has caused massive financial issues for us as a family!I wanted to give them the benefit of the doubt and hope they would be compassionate about what they have sold us but they are not In any way and will do anything to wash their hands of me!Please stay away from church street cars, deals on wheels and the car lot!!!! They are all tied together as one.I hope they have a guilty conscience for what they are doing to people!

I enquired about an Octavia VRS they've got on eBay for sale. Was told it was a Cat S which is fair enough, but they had absolutely no idea about what had happened to it previously. I'm not gonna spend 12k on a car with zero history Disappointing. Will look elsewhere.