Burger Boyz

Good food but avoid doing a delivery order. On the last 2 occasions I have ordered, it has taken 2 hours for the food to arrive. Calling them up does not help as they just say food on is on its way which tends to be another hour wait. They will disconnect the phone line after you call the first time to prevent you from calling again. Real shame as the burgerboyz smash burger and ranch bites are pretty good.

Very rude staff. There was one girl who acts like the manager I believe her name is zara. Very very rude can tell she doesn’t respect her elders especially. Staff really do need some customer service training. Disgusting and disrespectful!

Ordered at 7.30 arrived at 8.45 (25 mins late). I called 4 times and had no updates whatsoever. The food was stone cold, I could use chips to build a house with the brick like chips. I received the wrong burger to begin with. The burgers were cold and there was hardly any filling and there was a lack of salad, only 1 strand of lettuce. They missed out the sauces that I requested, and the hot dog looked like it was alive with a solid piece of left over cheese placed on top. Only thing warm about the order was the milkshake I ordered, which also tasted rancid and off. Absolutely appalled with the food. When I called the restaurant the “manager” who was extremely unprofessional and unsympathetic, I was only to be told that it’s “busy” hence the issue. You need to sort out your attitude ZARA! I spent £27 on a meal I could have got for less than £5 at McDonald’s and that would have been better! Avoid this place!!!

I waited over two hours for my food to come after being lied to by management at the restaurant being told that my order has just left and it was on its way, this was not the case. This was repeated for over two hours when I had to call the driver myself who told me he was 5 minutes away, my order arrived 25 minutes later. Their delivery system is a joke and when the food arrived the order was all wrong. I am disgusted and I would not recommend food from here if you’re looking for something actually edible.

YUCK YUCK YUCK! not worth the money spent, tasted horrible, I ordered the chill garlic fries and the portion size was small and tasted disgusting they were also soggy and too much sauce that tasted like cheese. I should have read the reviews as the pictures on uber eats was deceiving. I did not finish eating the food as i felt sick from the first bite and smell. Disgusting. 0 stars

I should have read the reviews before ordering from this place . The food it’s not nice at all ! The pictures look good but when you get the food it’s very disappointing! Too salty and not crispy at all ! Not worth the money ! Very expensive for the quality you get . Even burgers made at home turn out better ! Sorry you guys need to step up and improve your recipe !

Avoid this restaurant unless you like the following.- cold burgers- cold chips- soggy buns- no contact or update with the restaurant- and you are prepared to wait almost 1and a half hours for your food.Not one to write reviews however I am beyond words to describe how terrible the service is. I ordered through UberEats at 20:56 and received my food at 22:37. Called the restaurant numerous times without a answer or voicemail. I ended up visiting the restaurant to be greeted by a unapologetic and obnoxious girl who didn’t apologies for the experience. I was advised by the girl the driver would be 5-7 mins. He arrived a whole 20 mins later!Food was below average and certainly not worth the wait! AVOID

Ordered Uber eats- dont believe the pictures you see on Uber.Spent £14 on a 4 patty smash burger- the patties smelt of raw like out of date beef. Tasted disgusting. The salad in it looked out of date and barley even fried onions. Burger went in the bin.Chicken strips- Your better off buying from tescos because it’s from there. You’ll be better off making it yourself.When u spend £20 on a munch you expect sauces to come with the food especially when u request it. Well at the least them packet sauces the local pfc normally give.Wish I had read the Google reviews before ordering. Some dead burger joint.

I have given one star because this does not give the option to give no stars.We ordered food via Uber at 4.50pm.We called the shop at 6pm for an update to which we were told the meal is leaving now... we live 10mins drive away!...We called again at 6.20pm and was told food should be there in another 10mins...We called again at 6.30pm and this time before we could even express our frustration the stupid female member of staff asked me not to be rude!!! And hung up on me...The food arrived at 6.50pm. 2 long painful hours later...We were greeted with cold chips, mediocre small burger and the wrong drink.The service here is the worst i've experienced from a food outlet and looking at the reviews below, there appears to be a trend of lies, fake 5 star reviews and what we have sussed is they only have one uber driver cos he replied with the same reply as others - i only left 5mins ago...I strongly advise management to undertake customer service training and all need to read these reviews and take some swift actions, because i certainly will not be ordering from here again.

Ordered food came an hour late. Quality is so bad. Do not believe the images showing on Uber eats or Deliveroo it’s completely different then the actual foodFood was sent late when called for complaint they never bothered.I believe health inspectors should be involved. If any Redbridge councilHealth and safety inspector is reading this you should investigate them.I am Sure their hygiene rate is not up to safety standard.If any of you ordered food and you have a same experience you will like my comments about them.