Screwfix London Victoria

Bought 10 items but had to return 8 as they don’t offer bags. Idiotic. Not sure they actually want to sell things

Very small store so they never have any storage but my review isnt about this store. Their website kept lagging and didn’t let me either register or log in (even after I reset my password) to buy the stuff i needed so i had to call customer service to order. On the call they confirmed that my order has been received and will be ready to collect the next day. The The transaction didn’t go through due to me using a foreign card… it has never been an issue before but ok. Noone notified me about it, no email, message or call. So when i came to collect my order and my package wasn’t there, I called to ask about the issue of my order not being placed and the website lagging and not letting me through, they couldn’t resolve the issue. I don’t think this type of issue is a regular thing but being told that they “dont know how to resolve my issue” doesn’t really help.

Nathan at London Victoria screw fix is Amazing. Customer service has been %100 , first thing this morning .Thank you

Popped in as I had run out of supplies for a job, Michael was behind the till and incredibly helpful. Advised me that unlike their other stores what they have on the shop floor is all they have.Luckily for me they supplied all I need, but it is the basics here so just be warned and maybe check online or call before popping down, you can order and it will be there the next day, whatever you need.Very useful!Thanks Michael, keep practicing your moon walking skills

Ordered a delivery from the delivery section of Screwfix and after payingFound out that I may have to wait 48hrsAnd was refused my money back 2 hrs after paying

One of the best branches I know. Helpful and kind staff. Stock in this branch is very limited but great for collection if you purchase day ahead online. Amazing for professionals in central London. Many thanks

Visited recently on a Sunday and there was no queue. The refund and collection were handled swiftly but the man wasn't very friendly. Visited again today and Angelina was helpful and friendly, great service thanks.

Best trades tool supplier by far.You always have the support of hard working staff, product warranty and very fast in store delivery.I had been let down with my Electrical multimedia as the range did not permit 110 v testing.Thanks to Gemeni and Co workers I have a replacement model megger .Great effort to see I had the right equipment to work with.Thank

Handy little shop just a stone's throw from Victoria statìon. Staff all seem friendly and helpful but I must stress it's a small shop so limited stock. Always check online for availability before visit, items usually take 24-48hrs once ordered.

Friendly and quick service and they had exactly what we needed. We were putting up timber frame structure in Hyde Park and ran short of a few things- this was the perfect place to go.