Fork Truck Express Services

I have thought long and hard about leaving this review, as i know it can cause damage however this is totally justifed.We had a problem with our forklift so we called these guys out, turns out its a faulty cell and one needed replacing, no problem. We had an invoice for over £700+vat they claim they were on site for a full 8 hours at £45/hr. Our CCTV showed them on our site for a total of 2hrs 37mins, I rang and explained that fact and if they wish they can see our CCTV and to send the correct the invoice.Next thing we know two fully grown men turn up at our yard to totally intimidate my (on her own) 18 year old daughter, whilst walking around inside my yard threatening me over the phone with what they are going to take from my yard, as apparently he read my email and didnt like my tone by tone I can only assume he didn’t like what I wrote and the fact that I was disputing the invoice.I was extremly close to phoning the Police, after I told them that they were trespasing they parked up outside for some time.Not only that, the forklift wasn’t even repaired, they changed one battery and clearly did no testing of the charger or batteries. After I tried charging the forklift over night it was still flat.We had to call out another forklift company to repair it properly. Turns out it was the charger.I would never recommend a company who goes about their business in this manner!

Great instructions from marek. Very patient.

Fork Truck Express services

Always responsive and ready to give quality advice on servicing or purchasing. Trustworthy and reliable. FTE also repair and service other machinery, a one stop shop for us.

Wow what can I say other than amazingWe were desperate for forklift and even though they didn’t have the exact spec forklift we needed at the time we were delivered a forklift at no charge just to get us by.We were kept up to date by Darryl weekly with different options as they came in to stock.We have just had our new forklift delivered and we are over the moon.We had Jordan pop in the following day to check everything and run through everything with us.They have even carried out our racking inspection!They also offer finance at great ratesWe can’t recommend the team at Fork Truck Express Services enoughA big five star rating from us ⭐️⭐️⭐️⭐️⭐️