Formula One Autocentres - Bolton

Quite possibly the worse garage I’ve ever had my vehicle taken to… after asking a friend to take my car in for a few jobs I noticed a coupe of issues after.1- charged for full service when inspected after all that was completed was oil and filter change.2- pads put onto warped discs resulting in only 30% contact And uneven wear to the new pads. (Why wasn’t this noticed by mechanic when my mechanic spotted this straight away)!3–three new tyres fitted (tyres are great not issue with them) however wheels nuts not torqued at all, in fact my mechanic snapped 2 sockets removing the nuts. The condition of the breaks was not just shocking but dangerous that was my mechanics words.Stay away people.

Not going to be using this garage again. I’ve taken my cars here a few times now and each time had problems. I thought I’d give them the benefit of the doubt and took my car to get brake pads and discs done. One of the worst experiences I’ve had. The so called assistant manager continuously used abusive language to insinuate how unhappy he was in his job and working a Saturday. Cursed at customers if they were parked in the wrong place and to top it off kept offering his job to customers which at one point got really uncomfortable to sit and listen to his negativity.Having waited 5 hours for a job that I was told will take a couple of hours top, I was then advised the rear brake pads and discs can’t be done as the machine coincidentally had broken. Decided to pay extra and take the car to dealership. Shoddy service and really rough garage. Definitely will be staying away. Have spoken to the area manager (Daryl Burton) who’s advised can’t compensate but will send some vouchers should I want to get something else done from them in future. Not sure how that helps, but I’d advise staying away from this place. Apparently it’s junior staff so guess it’s ok then!

I had issue with my car. I dropped and left here whole day l, they couldn’t find the actual fault. When I am leaving the car they told me, they are not charging to check the car. but when I went there to collect my car, they manage to charge £90 saying the problem might get sorted if I do the wheel alignment. It’s a very tricky way of charging the customer for checking the car.

Not sure about their other centres. The one I have been to has youthful subject matter experts who are also friendly. They tolerated my chatterbox attitude and showed tremendous patience as they appreciated my Boris Johnson impressions. Sense of humour with skillful service is a great combination. They went far out their way to do bits and bobs that helped me pass MOT and they were absolutely strict and professional about their standards. I am very much impressed. And I believe I will never have to think twice if I need their service. I shall feel safe behind the steering wheel knowing I have my MOT done by skilled professionals.

Top guys, did tyres on my car with no fuss. Excellent service

DO NOT GO THERE. Wheel alignment done twice and the two front tyres changed twice in the space of two months, front tyres gone again( one burst on motorway), I've just took it to another garage and they said the wheel alignment is way off, so I've just spent on another set of tyres and wheel alignment, AVOID THIS GARAGE.

DO NOT GO HERE FOR TYRES, CHEAP FOR A REASON - had 4 new tyres fitted and balanced, wheels weren’t balanced right, bad vibration on the motorway. Took it back, rebalanced and the problem was still there. Took it back again, recommended I needed wheel alignment for £65. Problem was still there. Took it to another garage, they said the wheel balancing was way off. Paid £36 for wheel balancing which F1 refunded to me. They had also overtightened one wheel so the garage couldn’t get it off. Went back to F1, he said he loosened it. Other garage still couldn’t get it off. Went back to F1 for the fourth time, he couldn’t get it off and said I needed a new locking wheel nut set as it had been chewed up when the other garage tried to get it off as F1 had put it on so tight. Went to the main dealer who also struggled to get it off and confirmed the wheel was on too tight. Paid for a new locking wheel nut set to be fitted for £130, so I spent £195 more than I should have done if they balanced the wheels right first time. Customer service is non-existent. Area manager Daryl Burton wouldn’t acknowledge that they put it on too tight and blamed the other garage for ruining the locking wheel nut in trying to loosen it, when the problem was caused by F1 in the first place. Don’t waste your time and money.

If I could put 0 star, I would.I booked in for 2 front brake pads at 11am. Had three phone calls from the garage over the course of 3 hours telling me I need rear brake pads as well and then all discs and then my caliper had seized which brought the cost to £700 which is ridiculous. I told them to put the car back together and I would pick it up instead as I wasn't paying that much for a simple job of front brake pads. I was then told they wouldn't let me drive it away and my choices were to either pay the £700 or the car would need to be towed. I arranged for a recovery vehicle to meet me at the garage. Once I arrived, the car was put back together even though I was told on the phone this was impossible. They had changed my front brake pads even though I said not to and I was picking the car up instead so had to pay for that. Different mechanics were saying different things, makes me think none of them knew what they were doing. I had to pay the recovery vehicle to come down but when I arrived, they said the car didn't need towing. I have since gone to a different garage and have been told my brake discs are absolutely fine and I have more than half the meat left on my rear brake pads so they didn't need changing so obviously they just wanted to try and rip me off.Awful experience, expensive, definitely will not be going back.I have complained to head office about the experience but you can probably guess, I haven't got much further with it.

The guys here are extremely helpful, they were very busy but managed to fit me in to sort my exhaust out. Very quick and professional.

Turned up out of the blue on BANK HOLIDAY with exhaust issues. Josh and Paul checked it and found the issue ( mid and possibly rear exhaust section) and even tried several different parts suppliers to try and get job done while I waited. Even said both parts may not be required once exhaust mid section is removed. Have given me worst case scenario on cost but could be cheaper. Booked in for tomorrow. Will report back...so far well impressed.