Castle Associates

An outstanding union representativeI had a grievance with the company I work for over sexist behaviour and harrassment involving several people, two of which were union representatives.I involved a reputable solicitor who recommended Castle Associates, as I did not want to attend a hearing on my own and legally she was not allowed to attend herself.Castle Associates were fantastic. A smart chap called Saqib who is a union representative assisted and very quickly understood the situation.Without Saqib present the outcome would have been very different. The outcome was far better than I expected and I pretty much got what we asked for and more than I realistically thought we would get. There were a couple of moments where the chairman of the hearing became a little defensive and Saqib calmly and firmly steered him back to a constructive path.Would I use them again? Absolutely. I hope I do not have to but I would not hesitate to do so. If you need employment advice or assistance I can assure you, Castle Associates are complete professionals.

I’ve had a 10 minute telephone conversation with Advisor, Nash. First impressions were very positive and he gave some guidance that helped me feel more at ease about how to approach my circumstances.He spoke with knowledge and confidence and appeared to be supportive. Also some helpful guidance given about equality in the work place.Thank you for the call back , much appreciated. Coming from someone who has never dealt with a suspension before. I would definitely contact them again.Update: I spoke with Adrian today to follow up some advice Nash gave me yesterday.1. I received a prompt call back2. Really helpful guidance3. Knowledgable4. Patient and empatheticTwice in 2 days and both times, great service. I do hope if I need to use their services again this level of workmanship continues. Thank you both so much

I rang Castle Associates for advice. I had a free 15 minute consultation with a very supportive gentleman. I was given helpful advise and was left clear in the options open to me. Thank you Castle Associates for I now have a plan going forward.

Sadly, I've recently been very let down by this company. My trade union representative turned out to be demonstrably and extremely disorganised overall, and ended up seemingly winging it through my grievance hearing, as well as failing to prepare the written statement until approximately 30 minutes before the meeting! This is evidential, despite my provably briefing him for months on end and providing lots of detail in more than good time. Even then most of what he had written was wrong! I found myself making corrections 10 minutes before my hearing and was left feeling very stressed as a result just before my hearing. Now I'm being charged for it! I tried to talk to my representative reasonably, who then ended up more or less shouting at me. I then complained and was bluntly rebuffed. This is completely unacceptable behaviour from a company I thought would support me. When I complained, it felt like my vulnerability was being unfairly played upon. I would advise to avoid this company. This is a truthful account of the situation, which I can substantiate with written and factual evidence. I stand by this as the truth and as a heartfelt warning for other vulnerable people.

Amazing services. Would recommend.They've put me in contact with a brilliant Trade Union Representative that helped me win my case. It was a long and hard fight but having such an amazing Representative who not only had many years of experience but also who was professional, invested and to top it off, also knew shorthand made this time more tolerable.Amazing skills, amazing people and decent prices.

Exceptional expertise & absolute professionalism!I cannot thank Saq enough for his help with my case. From the very first call, he was quick to grasp every aspect of my case. He worked with me to understand the outcome I desired and then guided me through the process in a professional, pragmatic and supportive manner. His attention to detail, personal approach and going the extra mile are really appreciated. His straightforward style made what would have been an extremely stressful experience a bearable one. Worth a penny spent!

Big Thanks to Castle Associates for connecting me with a brilliant Trade Union Rep who did an awesome job in representing me during this past month and half.His expertise lead us to get the outcome that we were looking for during this long disciplinary process.

Delighted with the service and the support of the trade union rep in my grievance appeal hearing meeting. Ashley caught me from giving details that would have weakened my case and provided support whenever I stalled or was being put under pressure to provide information I did not want to share. I would thoroughly recommend this service and am pleased that I took my solictor's advice and took representation with me.

After contacting various companies regarding a matter that I required some clarity on, I made contact with Castle Associates and in a brief phone call they managed to give me some sensible advice and steer me in the right direction. As a result I was better able to deal with the matter at hand with confidence and authority. Lindsey was so helpful and her lovely professional and sympathetic manner was such a boost. Prior to the telephone call I was at my wits end not knowing where to turn. Thank you so much for your help and assistance, I can't begin to describe how invaluable it has been.