Halfords - Chester South

Ordered Spray paint - Skoda Black Magic, but received Nissan Nero Black. I am very disappointed as had to send my wife 15 miles to travel, spend time, spend fuel and at the end got wrong item. Definitely will try to avoid Halfords further.

Enthusiastic and friendly staff. Great range of car care products

Wayne was absolutely awesomeEspecially after being given the wrong information by the staff at the Greyhound Park branchWayne was able to sort my car guide me through signing up to the annual halfords club and delivered great customer serviceCouldn't recommend this branch enough

I needed a bracket for my mobile phone which I use as a satnav. The cost was £10.99 and for this the item was supplied and fitted onto my car. Excellent service!

Brilliant service today at Halfords at Huntington.Had 2 x Faulty headlight bulbs changed by a great guy called Wayne.Nothing was too much trouble and knew knew what he was doing,Brilliant service

A big thank you to Joe!! Excellent customer service. Went above and beyond. Had my child’s bike repaired there and then. Very professional and helpful. 5*!!

Unfortunately, I found the staff to be impolite and incompetent. I was looking for some T bolts to attach a ski rack to a roof rack. When I walked into the shop, there were four persons chatting and joking at the tills. After searching for the part for about 6 or 7 minutes, I tried to find a member of the sales staff for about another 3 minutes. The only ones I could find were at the tills. As I approached them, two moved away whilst the other two, who were clearly wearing Halfords uniforms, moved to the front of the tills area.I asked them if they had adaptors to fit Thule ski racks to roof racks? They seemed unable to answer and they turned to the two others who had walked towards the door.I again explained to them my requirements. One of them who later identified himself as Jack the store manager said that Halfords only sell their own ski rack accessories. I know this to be untrue as they are advertised on Halfords' website. I offered to show him what I have so he can get a better idea of what I wanted. His reply was I am busy".Considering that all four had been chatting and joking for around 10 minutes

Thought the idea of halfords was if you bought something and needed a hand they would help but apparently not.Partners car was low on oil this morning and I was late for work so told her what to buy and said just ask and they should help you tip it up" apparently they just laugh at you and tell you to keep checking the dipstick. Which to someone who knows is fine but my partner has never been one for car. Pretty disappointing given what they advertise"

Had my bike serviced so well at Chester South Halfords by Wizard, Sir Richard of Carrera, that my bike telepathically communicated with me that it didn't want to leave the shop. Unbelievable...