Avanti Kitchens, Bedrooms and Bathrooms

After having Avanti fit 2 lots of wardrobes and be really pleased with results decided to use them for new kitchen. Big mistake.From the simplest job of hiding cable wires for under unit lights, to not trimming plinths, to not being able to isolate certain lights, badly fitted lopsided doors.To top it all the ceramic hob chipped because i caught it with a pan and its not covered under guarantee due to wear and tear. I have used a local handy man to correct what Avanti said couldnt be done.

Kitchen fitter didn’t turn up when expected, only worked part time, broke several things which came to light once payment given. Didn’t seal work Tops, hole left in kitchen wall. I don’t know how to fix it and can’t afford to pay anybody else. The fitter asked for money to pay plasterer then the plasterer makes contact for money wanting to know if I’d paid kitchen fitter. Felt really uncomfortable in my own house and now 10 months on some of my appliances aren’t working correctly. Just be aware that the kitchen fitters are sub contracted out and I had a bad one with no recompense, my kitchen light fitting is broken and I really am not a happy customer. Would not be able to recommend although the staff in the show room were very helpful.

What a mess! We spent £13k on a brand new kitchen for my elderly nan and I would not rate them for tidiness what so ever. They did not cover any of the furniture so everything was filthy and we have to get professional cleaner in to sort. We asked for a dimmer switch which they did not put in either. There is plaster everywhere, even over the new skirting boards. If you choose to purchase an expensive kitchen from Avanti, make sure you are prepared for a big clean up at the end because they certainly won't do it!!!! Never again.

Fitters were amazing and I love my kitchen and bathroom. They did a wonderful job. On the other hand I specifically asked the showroom salesman for a bath that wasn't narrow. Now I'm stuck with a narrow bath FOREVER! Make sure you are shown EVERYTHING you are buying.

The experience was on the poor really, as the staff couldn't give me a bathroom quote!...don't understand why you have a showroom to sell kitchen and bathroom and your staff can't even give a quote. I was told by the woman in the shop, as soon as I mentioned what I was after, the earliest appointment for a salesman to call is going to be s while, as we haven't got as many on bathrooms as we do kitchens! So Iwent home and booked an online appointment for the next day and got a quote and design illustration from somewhere else.

Had my kitchen doors and drawer fronts replaced.The process is a bit jerky as you go through the different departments whilst your order is processed but there is someone available to answer any queries.Unfortunately I had a problem with sizing & it was the fitter who twigged the issue which was the carcass of the cupboards weren't standard sizes (the surveyor missed this).However, a manager came round on the first of a two day job, remeasured & as Avanti make this particular type themselves, new doors & drawer fronts were made overnight and delivered next morning. We were found to be one short but again, it was made pronto & delivered on the second day.End result was the kitchen was done within the timeline, the company quickly addressed & rectified my issues and it now looks lovely so am pleased with the end result.

Do not use Avanti under any circumstances.Avanti started fitting our kitchen in April 2018. But they only sent us the under cupboard lights in January 2020, that's 22 months later and I had to throw my rattle out to get them then.They sent a kitchen fitter to do the work and he couldn't get the lights to work. Over the next few weeks they sent several more fitters who also couldn't get the lights to work. Eventually after I insisted, they sent an electrician who got them working within 5 minutes.But 7 months later the lights on one side of the kitchen failed. Since then, on several occasions they have tried to diagnose the problem over the phone rather than actually send someone to find the problem. A fitter has been here several times to change the transformer but this hadn't solved the problem. it's obvious that the transformer isn't at fault but we can't get anyone qualified out to find what's causing the lights not to work. This has been going on now for over 2 years.To cut a long story it is now February 2023, almost 5 years on from when Avanti started fitting the kitchen and the lights problem is still not resolved and they are doing nothing to put it right.We took advice from Citizens advice and despite writing to them on several occasions and promises from them that they will make good nothing is happening.Unfortunately we have now been put in a position where we have no alternative other than to take Avanti to the small claims court.Avanti make a good quality product but when things go wrong the management don't want to put it right. Their attitude is we've got your money so tough, what are you going to do about it!They make a good product but the business is run by cowboys.

Extremely poor service. Had my bathroom done by them a year ago and the shower went bust within days. They didn't even bother to fix the problem despite making several calls. In the end, a family friend had to fix the shower. Do not use this company.

Able to get some basic spares...sound on their 10 year guarantee

They did the measurements. They created the design after I selected my materials, units, handles and taps. I was given a great quote. My job was at risk but I was allowed to pay a deposit to keep the same quote for a year and I could still receive it back if I don't have the kitchen fitted. In the end, the kitchen was fitted and they did a great job. My old kitchen had bad plumbing and it was incorrectly wired. Even those issues were fixed by Avanti Kitchens.