Ambassador Windows Ltd

Becareful with this supplier. simon(boss) always overcharged .Ordered 6m long which got price for 7.5m ,fine. refused to give rest of lengths . very rude to say that what he sell ,if not happy ,go . we had been used here 9 years which is shame to get worse.if local suppliers dont keep service and Integrity management ，The business wouldnt last longer. other staffs are brilliant . His customer service is terrible.

Ordered my windows from this company. Excellent service and I am very pleased with the windows they have fitted. The owner was fantastic, highly recommended.

Awful company, ordered all my doors and windows in the wrong colour when i phoned up the owner just hung up on me. When trying to resolve this the sheet with the order on had gone missing" refused to do anything and got very nasty and abusive towards me. Avoid at all cost"

Double check what they sell you.I bought 6 bottles of solvent and got 3 identical bottles of glass cleaner.I was too far away and a few weeks after the sale when I realised, so I didn't bother them with a complaint. I'm quite sure they would have been decent about it.

The stable door I purchased has to be locked when shut for it to fit correctly, otherwise there is a gap big enough to show daylight through it. When querying the fit the reply was “you shouldn’t have listened to our salesman. That’s what he is, you should’ve gone to the showroom”. The problem wouldn’t have been noticed in a showroom, only where fitted.

We received excellent service. The work was needed to be done at very short notice so as to fit in with our schedule. This was carried out quicker than we expected with the windows fitted of superb quality. The staff were very friendly, helpful and professional. Would highly recommend.

Excellent service. Fitters very good. Would definitely use again.

Excellent windows and great prices. The fitters were polite very helpful hard working and efficient. Left area clean and tidy at end of each day. Would definitely recommend to family and freinds.

The end product is very good, however, after the installation, we weregiven invoice and saw typed as an extra, that credit card payments of over £500 were no longer accepted, which we were not informed of when placing order and paying deposit, there was nothing relating to this on their terms and conditions. Following day we spoke to owner, Simon, who was extremely rude and offensive, stating that we should not have placed order if we didn't have cash to pay for them. Next day we were told by Kevin, that card would be accepted as long as we payed the charges, wedeclined and payed full amount in cash on principle.