Homes Appliances Direct

Worst customer care I have ever come across in my entire life. Would definitely not recommend and would say do NOT even go near. Went in today with a friend to buy a dryer and this guy squared up to us shouting swear language for us to get out of his shop as he was about to close. We were extremely shocked. On top of that, even rang a buddy of his yo come beat us up. I think attitude is the most important quality in life, no matter what goods you sell or talents you have. PLEASE AVOID like a plague. I was glad I left my kids in the car with my wife.

I was worried to go to a more independent place but I have purchased 2 washers and a freezer. All spot on. Seems ran by decent guys.I believe the bad reviews are from the old business owners time. A lot of the old staff were fired from my understanding.

My partner and I purchased a tumble dryer from this company recently and have had nothing but trouble, the first machine never worked, and it took them 2 weeks to replace it, costing me a fortune going to launderettes..then they did replace the machine never worked properly either. We persevered for a few weeks but 7 hours to half dry clothing is not fully functioning. We eventually rang the shop, they have a guaranteed 24 hours response period" which has never happened. The engineer appeared a few days later

The first washer we got wouldn’t work it got fixed then broke again .then we got another one and wouldn’t even work at all and now they won’t refund us as we don’t want other one of there washers for it just brake after 3 days

Bought washer and fridge. Expect to spend ~200-300 for these two items here. Machines are all 'refurbished'.Our washer ended up having a fault, and trying to get it swapped was such a faff. Fridge then completely broke down, and all our food went off. Replacing this was much more of a hassle. Should've just saved more money and gone without for few weeks and bought from elsewhere.People didnt answer calls, or would fob us off a lot. If you're lucky and get machines that work from the start no issue, congrats, but we had to swap machines, and they're not the best (all discontinued models so would be expensive to get someone else to fix).The insurance thing for washer is only three months, and fridge is only 6 months.Thanks for machines, but we wont be coming back unfortunately.

They are very happy to take your money but they are liars. One of them asked me that I'm happy to give 5 pounds more for water hose. I said ok but when the washing machine was arrived the pipe was not included. It was my mistake because I not checked back of the machine so now is too late to prove that fact. But I still state that's not ok for clients.The deliver man was alone and ask me for help. That's also not fair because I'm older person and I've paid for delivery. So not recommended. This is not a business. This is a mess. Avoid that address, that's my opinion.

I have bought from this company a few times in the past and never had an issue. Until recently. I bought and paid for a tumble dryer. It didn't work. The engineer said it couldn't be repaired so it was replaced... But after waiting for two weeks for the engineer to call round to look at it despite promises it would be today sometime" daily for the two weeks. The replacement was tested by them to "work" and so we tried to dry clothes. After 7 hours the clothes were still not dry

They are connected to the old company at the address who did the same and that company van has just delivered appliance at the appliance shop on anlaby Rd oppo tower. Weird shop see so much activity of delivery of appliances but never anybody buying mmmm

I do not recommend . I bought a freezer from them ... first :they had a problem with delivering it to us. Second :after 12 hours I connected the freezer which threw electricity at home 3 times. after a phone call, I was assured that someone was on the way to fix the freezer ... but no one showed up. after 48 hours I send them the freezer to the store, they did not want to give back money. I'm still waiting to hear from bossservice is not nice, no professional, equipment is out of order.They don't respect the costumers.