Kids Planet Apley

No option for zero stars.Very poor unprofessional management.Daughter was absent for 2 days. I called to ask why no one has contacted home (as per policy states they call home on day of absence)I was told that the preschool leader is not up to date with Kids Planet Policy as she has returned from maternity leave. This is frightening as policy is for safeguarding.I'm so glad my daughter will never return as the management of the establishment is toxic. And this feeds down to some staff.My son had to leave holiday club as staff and management did not give him his prescribed medication. I was told by a member of staff 'he didn't look like he needed it to be fair'To highlight their further incompetence they wrongly identified my son's medication as out of date. Management still agreed to administer as 'it's only a week out of date'.No communication to let me know any of the above what happened. They could have caused medical problems if it was out of date.High turnover of staff throughout my daughters time here. Have been told by staff of the toxic management culture and management brief staff on parents that they need to watch out for.Avoid.

My daughter comes to this nursery and she loves it! I was a nervous wreck a month ago bringing her for the first time but the smile she has when I drop her off and all the things she gets to do is amazing! Thank you so much x

Management need sacking. Absolutely terrible at logging facts and recalling information. Or just liars!?

No option for zero stars.Very poor unprofessional management.Daughter was absent for 2 days. I called to ask why no one has contacted home (as per policy states they call home on day of absence)I was told that the preschool leader is no up to date with Kids Planet Policy as she has returned from maternity leave. This is frightening as policy is for safeguarding.I'm so glad my daughter will never return as the management of the establishment is toxic. And this feeds down to some staff.My son had to leave holiday club as staff and management did not give him his prescribed medication. I was told by a member of staff 'he didn't look like he needed it to be fair'To highlight their further incompetence they wrong identified my son's medication as out of date. Management still agreed to administer as 'it's only a week out of date'.No communication to let me know any of the above what happened. They could have caused medical problems if it was out of date.High turnover of staff throughout my daughters time here. Have been told by staff of the toxic management culture and management brief staff on parents that they need to watch out for.Avoid.