Enterprise Car & Van Hire - Portadown

Absolutely exceptional service. I had hired a car as my own car receiving a service.The Enterprise staff went above and beyond for myself and my partner. They picked us up after my own car was dropped off at the garage. I was then taken back to their office and all staff were very friendly.The car I hired was absolutely top class and spotless throughout. I would highly recommend A+++ service.

(Update, they send an automatic Response on the review, but never look at the problem, best thing to do is block your credit card and order a new one before they charge something else without send you an email with any info at all.)If I could leave 0 stars I would.I waited 2 hours to get a van I had rented, only to return it and have them do their walk around and say everything was ok. Now, 4 weeks later they charged me £117 pounds from card with no explanation, no call, no email. After calling them multiple times I was told that the tyre was flat the next day and they decided I was to blame and charged me for a new tyre, again with no explanation.This not how things are done, I have never experienced this from Europcar or any of the other car rental services.The least they could have done is contact me to say there was an issue and not automatically assume 4 weeks lates that I was to blame and charge a new tyre for a puncture.Enterprise is a complete rip off and I don't recommend them.

Hiring cars for 10 years and this has by far been the best service! Natasha and her team are super friendly and helpful, Joshua and A-A-Ron super smiley and professional. Thanks so much for the free pick up and drop off taxi service, a real game changer. And really competitive pricing too. Will definitely use you for all car hire here in Northern Ireland in future. :)

Truly amazing people, never had bad experience, nothing is too much. They definitely go the extra mile. Not just in branch but the online/telephone staff also. Oh if I may, a big thanks to Aimee, Sarah, Cameron, Darren, that I've dealt with personally. First class staff.

I needed a van as I thought for just one day and as it turned out needed same van for an extra day . The assistant manager Sarah managed to arrange it at very short notice and I was able to keep the van I had already which was a great help. I would recommend enterprise portadown to anyone needing a van or a car as there customer service is second to none. And there prices are very competitive.

The guys were great. We had no issues. Cameron was very helpful and had a great positive attitude. I would definitely use them again and the £89 charge for the van was a no brainer

My experience with Enterprise Car & Van Hire - Portadown was exceptional. The brand-new car I rented was immaculately clean and a delight to drive. The service was lightning-fast

Another car from Enterprise. Hand over was fast and the member of staff was friendly. Car wasn't 100% clean, but not as bad as the last one from them. It was wet during the handover, so I did see the bit of damage to the back bumper. Enterprise, please note that on the 6.11.23 there is damaged on back dumper to the car you have given me. This must fall within the damaged guideline on your cars as I was not told about it.Friendly and polite staff, but the cleanliness of the car was not good. The car had obviously been used by a smoker as it smelt of cigarettes and the seats were very dirty plus a burn in the drivers seat. I gave the seats a wipe and had to clean the interior glass of the car myself as it was unpleasant to drive as it was. I understand it was my own stupidity to leave my driving licence in the car, but it has still not been returned to me.

Absolutely brilliant company and the really best choice. It is good to be reading so many positive reviews and each reflects a positive experience. The van was well turned out and given back in the same condition. Mechanically it worked perfectly which is so important and reflective of a robust system of maintenance. The gearbox was easy to use without any crunches. This again reflects the care taken in maintenance as unfamiliar users are not always the gentlest. The price is the most competitive and the flexibility of use really works well. Thus I highly recommend this company.PS I have just rented a second van and exactly the same positve experience. There really is no other choice. Brilliant and thank you.