Felicity J. Lord Estate Agents Greenwich

Alex & Arnaud are great. Responsive, engagaing and always ready to lend a hand. Best estate agents in Greenwich by far (and we have been through them all!)

I recently had the opportunity to work with Anh Le and Alex during my apartment search. From the moment we spoke, their professionalism and knowledge about the property market stood out. The apartment Anh Le showed was perfectly aligned with my preferences, reflecting their attention to details. As we navigate the purchase process, I'm continually impressed by their responsiveness, guidance. I feel confident and supported with Anh Le and Alex handling this crucial step in my life. Highly recommended!

I had an excellent experience with Anh and Alex during the sale of my flat. They provided exceptional service, was consistently helpful, and stayed on top of every detail. I'm truly grateful for Anh's support and would highly recommend their services to others.

I brought FJL on after another estate agent failed to get any traction on my property and a sale feel through due to poor screening. Alexander and his team had viewings pouring in as soon as they could, and we ended up with an offer soon after. They’re the choice of you want a speedy, smooth sale for sure.

I recently sold my property through Felicity J. Lord and had a very positive experience. A special thanks to Alex and Arnaud for their friendly, thorough, and all-around outstanding service. Their professionalism and dedication made the entire process seamless and stress-free. Highly recommended!

Felicity J Lord (Greenwich Lettings) made multiple serious errors in our tenancy application and refused to engage in conversation in writing, resulting in a three-month fight for a full refund of our £500 holding deposit, which was eventually gained thanks to the perseverance of the Property Ombudsman.Firstly they didn't progress our application or process any documents for over two weeks after we paid the deposit, and did not respond to calls or emails until we stated we would withdraw the application.They then quoted a move-in date two weeks after the move-in date signed on the offer form, stating that the current tenants couldn't move out. This was then retracted when it was proven that this was against the offer submitted and accepted, as well as the advertisement of the flat which remained on RightMove.The branch refused to refund the holding deposit, despite two clauses of the Tenancy Fees Act being applicable to our case. They also claimed that we misunderstood the legislation.The refund was gained after the Property Ombudsman was contacted, however it took them two weeks to refund the money after they confirmed the decision. They claimed that they did not have my bank details, and requested my private data three times from different contacts within the company, raising significant GDPR concerns.We had an awful experience and only got our money back after a lot of stress and lost time. We are just glad that we saw the problems early in the process and didn't get tied into a 12 month tenancy agreement.

Open communication and swift support from Anh Le and Alexander. We had a good experience with our flat purchase. The firm as a whole seemed very professional and reliable.

Anh served as the selling agent for the property I purchased. My experience was excellent. He provided swift communication, addressed my inquiries with thorough responses, and ensured an efficient and timely process.

Felicity J. Lord were the selling agents for the property we were buying. As buyers, we had great experience: all communication was prompt, questions were answered in great detail, and the whole process was efficient and completed on schedule. We're very happy in our new home!

Arnaud has been a fantastic agent from start to finish. His quick and clear communication made the entire process from home search to moving much easier. I really appreciate him always being kind and genuine which I find to be something important but rare to find. Arnaud's reliability and commitment to client satisfaction set him apart. Thank you so much for your help, and it's been a real pleasure meeting you Arnaud.