Shakespeare Medical Practice

My 3 year old son was seen very quickly at the walk in centre after being unable to get an appointment at our own GP.

I have just registered with this GP this month after moving from York to Leeds.I must say that the recipients team are amazing and supportive. And calls are well handled and assisted.Thank you for your great work all of you :)

Extremely rude Asian receptionist. Nobody called me off for check up I've been waiting for 3+ hours & she didn't had any specific reason to justify it.

Horrendous service, the staff need to speak up and tell thos higher that this system is not working. 8 years in and I'm about to move myself and my final child to the practice I moved my other children to. They don't see patients for more than 1 thing (even though they can be relates) you have tp go down at 8am to get an appointment as the phonetics are constantly busy

Restores a tiny bit of faith in the NHS.Used them as a walk in centre, they were clearly really busy but really organised. Triaging patients, doctors were clearly busy but took time to treat you properly and also speak to you as a person.Waiting time said 4 to 5 hrs, I was seen and treat in under 2 hrs

No empathy, 6 hour waits, nip out for a bit because you feel ill and then you lose your appointment, get refused any treatment. The receptionist told me with a smirk that I need to come back tomorrow! Yeah thanks great service and care for those ill and in pain. Shame on you!!!

I tried to sign up with this GP and was informed in an email that I would be signed up by the end of this week. I called today and was met with an unhelpful receptionist who told me that they won't be accepting my application to register. She then changed her mind and said that I need to call back in a few weeks to see if I have been registered this is incredibly unhelpful given I need a referral to the GP. Disappointing.

.. Good day..!   On August 2, I once again visited my doctor who deals with my health ... and finally I dared to ask her last name. the reason is very simple... The fact is that this is our fifth or seventh meeting... And every time this person surprised me with his attitude towards the patient. (believe me, I know what I'm talking about ... unfortunately for the last few years I have been meeting with doctors very often)... she was very attentive and most importantly professionally did her job.  She was very attentive and most importantly did her job professionally. ... gently, correctly in a friendly manner and very convincingly \ scolded me for my neglect of my health \ instructed me to change my lifestyle. All I can say is... BRAVO... GREAT... PROFESSIONAL... and THANK YOU SO MUCH..! Sincerely  Genadijs Sarajevs.

Came here and only gave two stars as I was seen within 5 minutes because there was no one else there waiting. After being spiked in Portugal I came home and was still feeling ill and having an issue with one of my eyes looking droopy. Referred by 111 and I was told they couldn’t do anything after it’s been a week and wasn’t sure why I was there? I was asked if was spiked or just drunk which I think is out of order when given how much “support” there is supposed to be for females in this day and age. Worst of all it was a female doctor with no empathy at all I was just told I was full of cold and they couldn’t do anything. No mental or physical support in any way.