Ultrasound Direct London West

I had a scan here back in 2021 and never complained at the time however when I think back to this experience, it still leaves me quite upset, which has prompted me to leave a review. The lady was clearly an experienced Sonographer but I found her to be very cold and quite curt.I arrived with a full bladder as advised to do on the confirmation email received, however I was told off for being so full. I still remember the lady practically scolding me and asking why I had drunk so much when I didn’t need to for a scan past 12 weeks. When the scan started and I saw my baby, I excitedly said to my husband ‘Oh wow it’s in a different position to when we last saw!’ (This was my first pregnancy, I had only had one scan previously and seen the baby in one position so naturally I was excited). The sonographer quite rudely replied ‘It’s a baby, they move, they don’t just stay still.’ Very uncalled for and unnecessary.We booked a 16 week gender reveal scan and when revealing the gender to us there was no congratulations or enthusiasm at all- just a curt ‘It’s a boy.’ I was then quickly shown my baby in 4D, told to dress and then ushered out. Honestly, I had much better experiences with all my scans on the NHS- gentle, kind and reassuring staff. Especially considering you pay for these private scans, service like this is appalling. I definitely won’t be returning here if I need a scan in the future and I urge people to read the reviews before booking at this branch. We left feeling so upset, the only thing that made the experience somewhat worth it was the beautiful images we received of our baby. I still remember that awful feeling to this day, over a year later.

Super convenient little clinic. The scan lady and her assistant both very warm and asked what I wanted to see during my QuickAssure scan.(If you follow postcode you might get confused. Just follow signs for Holgarth Health Club or Airedale Cafe on Google maps... You just take the footpath off the top of Airedale Road you can see on maps into the parking area for the health club, and check in with the Reception where the cafe is. Scan clinic is small, there is no reception but the scan staff are there waiting for you. It is very clean and the health club is completely lovely to have to walk through to get to the clinic room. Club reception staff direct you easily).Would definitely recommend once you know to just follow the footpath off Airedale Road into Hogarth health club.

Good friendly efficient service. The only complaint would be that within the information received prior to my appointment there was no mention of the actual Clinic address.

Fantastic staff and service. I had an ultrasound and as you could imagine I was nervous regarding the potential results. Staff put me at ease and were very informative. Highly recommend.

We were at the 4D screening today for the second time. We really liked to see the baby from all sides. The sonographer is very friendly and nice, explained everything in detail and answered all our questions. The medical office is cozy and comfortable. It is located in the sports center. One of the disadvantages is a small waiting room. But this does not affect the service. The session started exactly at the appointed time. We will definitely come back here again and will recommend this service to our friends.

Attended my gender scan with my husband, we were greeted by the assistant and the sonographer as soon as we entered. The assistant confirmed my name and date of birth and changed what needed to be changed. The sonographer was so gentle and kind she knew exactly what she was doing was so quick literally a professional her name was “N Aboobaker”. I’ve had many scans through out all my pregnancies and I have to say this is the best sonographer due to how gentle she was.The only thing I would change is the location of the clinic it’s just awkward going past people that are in the gym, spa, swimming pools.

I took my wife for ultrasound today the staff was very cooprative and kind also expert in their feild. The service is very quick we get the scaning report withim half and hour. We are highly recomend Ultrasound Direct London.

Our scan was positive and calm. Everyone was so kind and let us know exactly what they were doing and what we could see.

I was so disappointed with my experience from start to finish.The clinic in Chiswick was very poorly sign posted. We arrived 10 mins early and saw a sign on the entrance door saying please .or text this number to be let in. We did both - no answer and repeated calls straight to answer phone.We then went to the main healthcare entrance to ask for help but no-one knew where we should be. I then Google the website to get a mainline number and then spoke to a lady who directed us via phone through the building and she explained the signage on the front door was form COVID and should have been removed... That was years ago!We then found the room and it was dingy, squashed and foldable metal chairs were there for us to sit on.A lady came out who had walked past us earlier and ignored us trying to get into the building greeted us. The first thing she said was 'hi, you owe us £45 for the reminder of the cost of the scan'. A deflating experience for such an exciting moment (our first scan and first baby!).Once payment was made we were ushered into a cramped room where the main screen was not working so we had to work off the sonogram's screen positioned behind my head.There was no general chit chat, no questions, no explanations and then we were out 5 minutes later.I would not recommend this place at all!