Ampthill Motorhouse

I took a friend to look at a car and liked the attitude of the guy running the place. Not pushy and allowed potential buyers to make their own decisions. Hopefully the car she bought won't let her down.

What a company and incredible service. Communication was fantastic and the car drives like a dream. Will be sending friends and family to buy from Matt in the future

Avoid the dealership, Brad is great up until the point of sale. Bought a car here over summer. When I viewed we agreed cosmetic things needed fixing (smashed brake light and wing mirror, the tracking), Brad agreed it and said he’d put it through a new MOT. When I went to collect, Brad had forgotten about the MOT, had replaced the brake light but not connected it, and one other mechanical issue that had not been sorted. He agreed to pay for these to be sorted at the local garage and I could take the car that day. Since then he hasn’t been taking my calls and seems to have forgotten the conversation. The car is a death trap – it is not registered as a cat n/s but imagine it is, clearly, he bought it with damage to the back and has stuck a new bumper on (which is not actually fixed to the car) same with the brake light that is not connected. Wing mirror bounces on the side of the car as not fixed properly.He’s a proper wheeler dealer…. Awful experience here, go elsewhere

Bought a car from Brad at Ampthill Motorhouse sight unseen. I shouldn't have worried, after a 3 train trip to pick up the car I was totally amazed at how perfect it looked when I got there. Drove it 300 miles home with no problem at all. Highly recommended.

Sold me a warranty on the car I bought off them that turned out to be fraudulent.Wont reply to my texts about paying back costs of warranty cover.Avoid seems to be very dodgy

This should be zero star as they sold us a dangerous death trap of a car!Viewed a car, test drove and all seemed good. Arranged to buy car which was serviced and mot'd before collection - no advisories, perfect car. (Or so it would seem).Collected car, engine light came on within an hour. Brad very helpful, neeed a sensor - no problem he'd sort it. Great.Horn didn't work, hmmm slightly less àamenable but will get sorted...alarm bells triggering so booked an independent inspection. This showed car had been in a serious front end collision and was held together with putty and wood screws! (You could only see this damage when up on ramp), other issues also highlighted and in their opinion this car should not be on the road and would not of passed an mot!Took the car back to ampthill motorhouse, matt & brad were present....I tried to explain the issues but not interested and offered an immediate refund?? I insisted matt listen and look at inspection photos and under bonnet, he was not bothered at all. These guys clearly were not surprised by the issues! Refund agreed but by the time we got home 20 minutes later the car was back for sale!!! This car is unroadworthy and dangerous! We have informed trading standards and they are looking into this.Refund took longer than promised but did eventually arrive. Brad also admitted 7 days after purchase he had not even sent off paperwork to register car to new owner!**BEWARE OF THIS DEALER, IF YOU HAVE BOUGHT FROM HERE DO NOT TRUST THE MOT IS TRUE, GET AN INDEPENDENT INSPECTION ASAP**

We had a terrible & costly experience and i would not recommend buying from this garage. We are a local Ampthill business and trusted Brad when he told us he was sending the van to his mechanics to check and service, so we did not get our mechanic to check the van ( big mistake) . We waited while this was done. He told us the black smoke was because it had been sitting and we would just need to run it to clear and add addblue. We paid £15K for the van and have spent £7K replacing the engine and many other parts due to the damage from us running it to clear the smoke. No replies from my messages. This man has damaged our local business and been very costly from replacing the engine to hiring a van. Shame on you Brad! I would give you minus stars if i could!

Purchased a 2017 Ford Focus a few months ago from Brad, service was good and he agreed the car would come with a new service and mot. Collected car and seemed all good, however less than a day later the engine light came on. Brad agreed to fix as appeared to be a minor issue. However seemed odd as the car had just been mot’d with no advisories. Got an independent inspection from a reputable local garage and they revealed major issues with the car - once on ramps it was clear it had been involved in a front end crash (write off) and was bodged back together. They warned that the car should not be on the road and would never have passed an mot days earlier. Returned the car that same day to Brad and Matt, Matt refused to come view the issues with the car but eventually agreed to take a look. He dismissed the issues immediately and told me he would issue the refund that day. After having to chase all afternoon I received the refund the next day, minus the admin fee. After speaking to Brad he told me they had not completed any of the paperwork (After almost a week of me having the car?) and as a “good will” gesture would give me my admin fee back as well.Car was relisted the same week on their website.Reported to trading standards.Trust the reviews about this being a dodgy dealership! - Avoid at all costs!

Brought a Vauxhall Astra was told it had a full service history and was at the head office and would take a week or so in the post, nearly 3 months later I’m still waiting and now ignoring all texts and phone calls

Great business to deal with!!Brad and the guys couldn't have been more helpful and courteous. Bought a fantastic little fiat 500 for my daughter who absolutely loves it!The car was clean and well maintained and the one little niggle that we had was sorted straight away with zero fuss!I would happily use these guys again!