Leylands Medical Centre

Just experienced excellent service from leylands medical centre attended for blood sample and explained to the nurse I also had a chest infection . Two hours later I was seeing the doctor how good was that for service

Absolutely disgraceful appointment booking services. The practice used to have a a morning drop in clinic, online booking and advance booking for appointments. It's now 100% on the day booking and impossible to get through on the phone. I hit dial the second it turned 8.30 this morning and am now on my 115th redial and still getting no connection, not even being added to a queue. I've been trying this for 3 weeks now and every time I eventually get through there are no appointments left. If you need to see a GP, find a different practice - it's impossible to get an appointment here

I joined this practice in May this yearThey have been absolutely marvelous with meThe staff on the front desk are very kind, caring and efficientThe doctors have have been extremely professional and caringThe nurse is really lovelyYou all deserve 10 starsThankyou for all your help

Lying to patients, stopping prescriptions and then telling you to wait a week for essential care, refusing to give test results that were sent to them by a specialist in March that you have chased up for months only to be told 7 months later that they were sent to the doctors. Failure to keep accurate records in line with GDPR fraud, disability discrimination, ongoing homophobic attitudes as well as sexist and racist discrimination all resulting in crippling health problems that could have been addressed in time had anyone done the job they are paid to do!If you want to die, they this is the doctors for you.If you want to get medical care, then let's hope you ate a straight, Muslim woman. Because quids in, you will then!

Been with this practice many years and never had any issues. Always helpful and able to get appointments when needed. Definitely recommended and have done to others.

My little one was very ill today with cold and a very high temperature. I was seen by Pauline who is a paramedic. She fully assessed him and told me to wait in the waiting area so that she could run all the information with a specialist (Dr Baker). I told Pauline that a child in my family passed away due to a Pumumenia and the GP failed to pick up on it. Pauline took my concerms very seriously and forwarded it to Dr Baker who advised that my child be reassessed due to elevated heart rate. Not only did they reassess my child, but they both went above and beyond by contacting the hospital and speaking to a specialist to get a further advise. Very pleased with the service I recieved from both Pauline and Dr Baker. Please continue to provide great service to all parents who may not be able to express their concerns like I've been able to express due to language barriers, lack of knowledge etc.

What an incredibly frustrating experience!The facilities provided were extremely disappointing.Despite being labeled as a medical center, they have failed to offer appointments and are unresponsive to phone calls.It's bewildering why they would claim to be a medical center if they're unwilling to assist those in need.Their lack of helpfulness is simply unacceptable. In fact, they seem to intentionally provoke and neglect people, displaying a complete lack of compassion.The staff's behavior comes across as not only unhelpful but also rude and abrasive.One can only imagine the distress if someone faced an emergency and their family couldn't secure an appointment.It's disheartening to think that in such crucial moments, the center might not provide the necessary support.

By far the worse GP practice I’ve been too. very ironic that they cancel appointments if you’re 10 minutes late, even though I had to wait 50 minutes to be finally seen. Despite the long wait I was finally seen by Dr Usman Ali, who never apologised for the wait or even acknowledged it, he was very passive regarding my concerns and was not helpful. I urge everyone to consider changing your local Practice if it is there.

Nightmare getting an appointment. Lines are always busy. This surgery really needs to be pulled up regarding the appointment system as l can never get an appointment

Terrible surgery, you can never get an appointment. Not even in advance. They want you to call at 8.30 in the morning to get an appointment, think they forget that people work and if you cam phone at that time it's engaged till 10am only to be told you can't get an appointment. All the Dr's are totally disinterested in your problems, they just want to you out within 5 minutes.