W Uttley Ltd

Absolutely first class service. When my 1960's automatic watch developed a fault I feared the worst - despite it's sentimental value, the monetary value of the watch would surely be massively outweighed by the cost of repair? Not so, they had it sorted in minutes and refused to take any payment. Genuinely appreciated and that kindness will be paid forward.

I visited today with the hope of getting a fix for my troublesome Swiss railway watch loosing time.I had to wait a little time as there was someone ahead of me but the lady serving acknowledged my presence and she said would be with me shortly.When it was my turn I showed my watch to her and she took it off for another person to look at it, sadly they weren't able to do anything with it as it was radio controlled and she said that's something they can't do and was completely honest, I was glad she was honest about it rather than having a go" to fix it and messing it up or causing damage. It seemed a lovely little shop and it has been there many years. The shop seemed clean and lots of clocks and watches on display."

Took a watch for a new strap fitted to the shop in the Arndale Centre. Quoted 10 pounds but later stated it was impossible to fit. Took it to Uttleys who fitted it as I waited and charged 5 pounds. A first class service, thankyou.

I cannot recommend this company enough. I have on more occasions than I care to admit have managed to damage my precious cuckoo clock. On each occasion Stephen has performed, what is to me, miracles. Including fabricating new hands when I managed to totally lose the originals (the new ones look even better). The prices have been verging on the ridiculous, I have at least twice nearly argued with them that it was too cheap for the work done, but no, they thought it was reasonable.Trust me, if you need any horological repairs , I would travel the whole country to use this company. When you find a winner you stick with them - I score them 25 out of 10

It's heartening to find such a really knowledgeable and skilled watch and clock expert here in Leeds (and it took hours of internet sifting to find). Service has been outstanding - from courteous counter service to excellent and informative communications and, in the end, a job so well done on a difficult vintage watch. Very reasonable prices, too, beating 'specialist' and even chain repairers by a mile.The premises are unpretentious but the expertise can't be beaten.Collected my watch today and I'm so pleased. Thank you, Steve. (Sorry, didn't catch your last name).

Excellent clock and watch repairs offered by Stephen, who is a highly skilled horologist.

Great local watch shop small business

They provided me with a very good and efficient service, and adjusted my mechanical automatic watch hands and did a excellent professional job. Very reasonable priced. Well worth a visit.

Fantastic Little Jewellers.Highly recommend them.They are very Friendly & Helpful.I had my rings rhodium plated, and they have turned out amazing, so pleased with the outcome.Thank You

repaired my frog clock with swinging legs when i thought it was a lost cause. Now working better than new 14 years ago. went over and above what was expected to repair it .. many thanks.