Première Classe

Having read the other reviews I did not have high hopes. However, I stayed for one night and thought the hotel (motel) was absolutely fine. The person on reception was polite and friendly, and the room was warm, clean and tidy. I didn't stay for breakfast but the bar area looked fine aswell. Overall fairly basic but certainly adequate.

Yes this is a budget hotel but everywhere was spotlessly clean. Mum and I just needed somewhere inexpensive to stay where there was plenty of parking and close to The University of Warwick Hospital as my daughter had a long stay of 6 weeks there and being 4 hours away from home we could not have coped with travelling there and back in a day. All the staff were friendly and approachable and professional. We are back again for two more visits during the coming weeks. So for a budget friendly no frills place to stay in would certainly recommend this one.

Hotel was easy to find and the car park was large. Reception check-in was excellent and Alan was very efficient and really friendly. Made me feel very welcome. The hotel rooms are clean and warm and exactly what I would expect from this type of hotel. Bed was comfortable and I slept well. I would definitely stay he again if I was in the area.

Horrific experience! We booked two rooms at this place in May. The photos on the website looked fine and we expected something like a Travel lodge or budget accommodation. We have never been as shocked in our lives! The place is really creepy it is laid out individual units all with separate entrances. There are metal shutters outside the windows like you see in shop fronts when they close for the evening. We couldn't imagine what that type of security was for. The rooms were very dirty and smelt horribly musty and there was a strong smell of cigarettes. There are front doors into the rooms from the outside and there is a large gap under the front doors where a rodent could easily get in. My son sat on his bed and the materss went sliding off the side of the base. There was no heating in his room and it was really cold. The sheets smelt like they had not been changed. The rooms are dark and gloomy and in a serious need of lots of repair work. The laminate covering is coming off the built in furniture and the whole place could defiantly do with a paint job. We were so horrified we left the keys in the rooms and left. We did not want to have to go back into the place. I emailed the property and explained and asked for a refund. We booked into a near buy hotel which for €20 more per night was amazing value. It was like going from a slum into the Ritz Hotel. As we were there for medical appointments I didn't contact the property again until we got home. I emailed again and the manager eventually got back to me but there was no refund being offered. We had booked for 2 nights they could at least have offered us one night refund I thought. We also had to pay for the two nights at the second normal hotel. I usually leave good reviews but in this case I would really like to warn other future guests that this place is uninhabitable and we were never so happy to get out of there as fast as possible.

Small, motel-style room but scrupulously clean and a comfortable bed. I needed somewhere near University Hospital in an emergency as my son was taken in for an operation and this was perfect. The only reason it didn't get 5 stars is because there were no accessible plugs in the room and I couldn't charge my phone

Wouldn’t book with them again!There’s room for so much improvement starting with one basic thing which is cleanliness! There were lots of stains on the bed sheets, and the toilet seat. The room smelled funny and was too cold as the heater wasn’t warm enough to warm up a tiny room. The rooms are too old and the walls are built so thin that we couldn’t sleep because of the guy coughing constantly from next door. At last we decided to leave and spend the night somewhere else because it was impossible trying to fall sleep in such place and situation. What a waste of money!

the prices are very affordable. Definitely stayed on nicer places but for the price it’s decent. No breakfast which is a shame but mcdonald’s is across the road. The rooms are outside and not in the main building which is weird but there are 2 sets of doors before you enter the room so there’s good security. the beds are soft and springy

Dodgy as hell. I stayed here with work for two there were bugs in the bathroom! Walls were so thin the guy next door snoring kept me up, reception didn't have earplugs despite the brochure in my room saying they did... Didn't trust the security enough to leave anything in my room, locks were very very basic and didn't feel safe at all. Staff was friendly enough but the rooms are just abysmal - avoid this place!

I was in Coventry visiting a friend and stayed for the night. This is a 2 Star hotel with 5 Star service. Alan is an excellent at his job and made me feel very welcome. The room was immaculately clean and I got a good nights sleep. Will definitely stay there again the next time I am in town.