LOTUS BLOSSOM

Food average, unprofessional behind counter came once before and thought I'd give it a second chance but should of listened to my head and avoid think you need some customer training won't be rushing back that's for sure save your money and source a more friendly place customer service is shocking

New owners are ripping customers off. Prices have increased and portion sizes decreased to a third. My container was only a quarter full with 6 prawns and about 5mm of peking sauce. Plus they forgot to deliver half my order. Free items on bulk orders removed. I was a customer here for years but this take away must this customer are stupid. Stay clear!

Ordered from here tonight as we usually do, we never really have that much issues but have noticed everytime we have ordered has been bland and tasteless to be completely honest but Chinese’s don’t seem to be that nice round here anyway, but tonight was a different story, waited an hour for food to be delivered to receive the wrong food, to then call the restaurant and be told that we didn’t order what we wanted, I was literally sat next to my partner when he made the phone call, so I know he had it right! The lady on the phone was completely rude and had really bad customer service. After spending near enough £30 tonight and saw how the restaurant act towards there customers when there clearly in the wrong. It will be the last time I order tonight, I’ll be looking for a new Chinese. One that actually has compassion for there food and business. The woman on the phone clearly needs to find a new job as it seems she doesn’t like what she does, I was more annoyed because as a restaurant your meant to fix your mistakes and please the customer not tell them that they didn’t order what they wanted when I know for a fact I did. I don’t normally write reviews but I thought I would tonight, and if you have got this far reading I suppose you don’t order from here either, complete waste of time and money.

AVOID. SCAM TAKE-AWAY. 2 hours to receive my delivery in a normal week day. And then it was missing things. Portion sizes are ridiculously tiny and takeaway box was half empty. New owners are conning customers!

Ordered from here, sauce was lovely and not like a lot of congealed takeaways around. Was fresh, tasty and hot. Delivery was quick too, delivery man was friendly and polite. Thank you

Had an excellent takeaway meal of spare ribs, mini spring rolls with sweet & sour dip, beef curry and king prawn curry, egg fried rice & boiled rice delivered tonight. After quite a long wait (I had been warned this would be likely), the meal was delivered it was hot and tasted absolutely delicious. Would recommend...

Tonight (22nd September) I ordered two vegetarian meals and received two meat meals. The shop refused to change them. Will never order again.

Tried this place for the first time. We ordered online for collection. Food was ready and waiting when I got there.Girl on the till was friendly and chatty.Food was tasty. Look forward to going again soon.