Maxine Lester Lettings & Property Management

I had the absolute pleasure of working with Olivia Nicholls from Maxine Lester Lettings & Property Management, and I couldn't be more thrilled with the outstanding service she provided throughout the letting process.From the moment I contacted Maxine Lester Lettings & Property Management to find a suitable property to rent, Olivia was there to guide me every step of the way.I wholeheartedly recommend Maxine Lester Lettings & Property Management to anyone in search of a tenancy.

From the moment I spoke to Olivia, she has been an absolute star! Very cheerful, happy and clear with the process given this is my first time renting on my own! The whole experience has been very smooth and I look forward to dealing with Olivia and the team during my tenancy in my new home. Huge thank you, Olivia!!

As first time renters, we couldn’t have asked for more from Maxine Lester! They have been efficient and helpful in making it a smooth process for us. They have been communicative and provide a personal service. We will be with them again for our next property. Thank you :)

It's rare that I hear of people genuinely recommending lettings agencies. I myself had been through a few and had had my issues with every one. This is the first time I can say that I genuinely recommend this one as a tenant. Let me just list off a few of the interactions I've had with them:1) My previous lettings agent was being unresponsive with providing a reference and I was struggling to get a reference from my company that met British requirements (the company I work for is based in America). Esme was understanding and reassuring through the whole process, helped me through each step and, when it came to it, chased down my landlord for me to get the reference we needed.2) When we moved in, we were informed that Maxine Lester had just been informed there was an issue with our gas and electricity (they were on a meter). We were provided with £20 of gas and electricity immediately free of charge so that we wouldn't be without any for the time being and told we were within our rights to move over to a more standard tariff.3) As is standard in most properties, when we moved in, we submitted a report of any damage to the property. In previous properties I've rented, this report was ignored and the only purpose of it was so that we could point to it years later when we moved out to prove that we weren't at fault when the agency tried to charge us for damage that was already there when we moved in. Maxine Lester, over the next month had the vast majority of the issues fixed.4) Every time there has been any sort of inspection or change to our contract, this has been communicated clearly well in advance and questions or concerns have been dealt with quickly and respectfully. I especially appreciate the time Carolyn took to call me up and explain changes to my contract to me when I had some clarifying questions.So, yeah, I think that these folks are on to something special and I highly recommend them as a tenant.

I have absolutely nothing but positive things to say about my experience with Maxine Lester. My partner and I have just moved into our first property together and Esme Fryer has been such a comforting and responsive help during the entire process. No question has been too silly or obvious and she is to be absolutely commended for her work. We also received such a kind move in package with some goodies and discount codes which really was the final touch to an overall amazing experience.Thank you!!

Just ended my lease for a property in St Ives, Cambridgeshire, after 8 years. Just wanted to express my thanks to the team at Maxine Lester that I have dealt with over the years. They have been very supportive and the consummate professionals throughout. A particularly grateful ‘shout out’ to Teri-Anne for all her help and support over the end of lease check-out. Well done and many thanks to one and all. You have a great team there Maxine!

I could not recommend Maxine Lester enough. From enquiring about my new rental property, to communications, the viewing itself and the application process, it’s been faultless. A special thank you to Olivia for her guidance and making this such a smooth process. Looking forward to being in my new home very soon.

I had contacted Maxine Lester a month ago, and I was incredibly surprised how good her service was. The House I started renting is lovely. It's close to school and the centre. Being a Ukrainian in England, it is hard to understand all the details about renting. Her staff supported me and responded to all my questions I had. Moreover, I found the process of renting easy and helpful. I highly recommend Maxine Lester Letting agency to other tenants who are looking for a place.

Maxine Lester have been very supportive and communicative throughout the whole process. Malcolm was very informative and friendly while showing me the flat. Mia and Olivia were always helpful with information and any support I required and they processed everything really fast.

Support from start to finish. Very polite and friendly attitude towards clients. We were lucky to communicate with Olivia Nicholls, a pleasant and responsive specialist. We were happy with the services of this agency. We were very pleased with the very quick responses to all requests, as well as quick solutions to emerging issues. The viewings were carefully organized, interesting and unobtrusive, and the agent was excellent. Our family recommends it!