Kronos Audio Visual

It seems if you leave a bad review,they threaten you,just look at the low star reviews on here...Take note...And they never ever answer the phone..

I can’t thank Andy enough for helping me purchase the Wharfedale Linton Heritage, I had been searching for the right product for some time now and visited other shops to try them, when I came across KronosAv on a Sunday I instantly messaged them and in an instant I had a reply to help me with my queries. Andy was just so helpful and accommodating to me as a new audiophile it was a Sunday out of work hours(I feel bad)but Andy didn’t even hesitate to help and you can feel there’s sincerely there.The process of ordering was just so smooth and you can feel that they are honest. Is like a personal shopper through online, and I didn’t even been to their shop. TheProduct speak for itself but the most important thing is the support you get from the service which makes you decide completely.the same day Andy messaged me about my product is out for delivery instantly knock on the door and there it was. :)ThanksAndyKronosAv

Ordered a Technics SL-1200G, had to wait a couple of weeks due to being shipped from Japan. Was contacted personally by Andy and all was explained. Turntable arrived today (Sunday). Absolutely superb service and communication.Will definitely use Kronos again.

Richard has a wealth of experience, second to none, he just lets the equipment sell itself... Not pushy, never any pressure.. Fair prices on the most fantastic kit.... in over 40 years I have rarely encountered professionalism close to this.... Highly recommended

Worst company ever to deal with. Ordered a speaker but never got a delivery confirmation date. Called them several times to confirm delivery date but they never answer the phone. I had to order speakers from another company due to delays from them. Finally received the speaker 10 days later. Since then I'm trying to return the product but they never replied to emails and phone calls. 2 months on now someone finally answered call stating your order is out of 14 days return period and hung up the phone on me. I'm calling again since but they are not answering again!

Purchased a Pro-Ject III turnatable having gone without a deck for 30-odd years. Turntable arrived quickly and in perfect condition from transport (although it looks like some nosey-parker in transit tried to have a look inside). Had a few issues setting up the tone-arm, and also with the amplifier I was using, but David was on hand and happy to explain how to set up the machine, and to explain to me where I was going wrong with the amp I was using. Very helpful positive purchasing experience overall. It just shows it really is worth going to a specialist for hi-fi gear.

Purchased a Titan Audio Helios mains cable through KronosAV.Couldn’t be happier, both with the product, ( I was astounded by the difference the mains cable made, punchier bass, clearer mids and top end and an inky black background), and also the service.I used the scrappage scheme bringing the price down considerably which is great.Richie kept me up to date via email with the progress of my order and some useful advice.Overall I’m very impressed by the service received and I will definitely be using KronosAV again, thank you.

Very good audio shop. Richard was most helpful in assisting me to make the right choice for new good quality audio equipment. Did take 3 visits, bit the final choice was within my budget. It's a shame that their main shop is in Ireland, but they were willing to ship the amplifier over that I wanted.

Faulty product and refusal of refund. It seems as though this is a common issue with Kronos so best to avoid buying anything from here.