Vasconez Silver

Amazing shop full of delightful and unusual jewellery- run by friendly and knowledgeable team - highly recommended

Went in for a ring box. The lady was most helpful and went out of her way to save me money. Very helpful staff.

Absolutely LOVE LOVE this shop....so helpful..so many beautiful pieces of jewellery to choose from!! Highly recommend

Great shop! Really friendly and took the time to help me pick out a present.

The worst customer service I have encountered in a long time. The stone fell out of my ring and I returned with the ring (minus stone as it was lost) and my reciept. I was told that I would have to pay for the repair and that I 'lost' the stone part. This was all delivered in a very rude manner by the store manager. Then I was refused a refund when I said I didn't want a new stone, after the rude way I was spoken too. In the end I was left with no choice by the owner but to leave the empty ring and wait to hear if I would be charged for the repairs. Bad quality and even worse atmosphere and service.

Purchased a pair of hoop earrings that broke as I opened them to put on, only would exchange them so got another pair of earrings, the quality is horrendous one post is shorter than the other and the butterfly backs keep falling off. I'm not even gonna bother taking them back as the level of customer service is absolutely shocking so their are just going in the bin. I will NEVER get anything else from this shop.

DAMAGED MY WATCH!!!Outraged customer. I wanted some links on my beautiful watch to be removed as it wasn't fitting my wrist properly. I left my watch there to be collected in an hour. After shopping, I went back and the lady gave me the watch. But, she was not forthcoming about the fact that one of the diamantes had come off the face of the watch during the repair and hoped I would not notice.When I showed her the damage and pointed out that my watch was not like this before, there was no reaction from her.She did show however, that she was unconcerned and insensitive by not saying anything only...It must of come off when it was in the clamp".I received NO apology. I asked her if she would fix it back

My favourite shop for getting gifts for my girlfriend :)

Really great selection of jewellery at an affordable price :)I also got a ring repaired here recently which was done so well and quickly!

I've bought two pairs of earrings here - really like them both but noticed that the silver posts on all four earrings had bent, even though I've been careful with them. I took them back to the shop yesterday and they were promptly fixed. So pleased I made another purchase. Thank you.