Cowbridge Road Veterinary Centre

Well it wasn't as long ago as you've implied but would never go anywhere else fabulous vets x my two babies are so happy there

Shocked to discover that Cowbridge Rd is now barely operating, so we'll need to find a new vets for our 3 cats.... why they wouldn't inform registered customers that they're only open 8hrs a week (according to the website) I've no idea. Have always rated them highly so this feels quite the letdown - especially only finding out when we actually need them.

Charlotte is an outstanding vet: knowledgeable, sensible, a fantastic diagnostician, and has been brilliant with all our rescue dogs. The nurses are fantastic too. We've been using this practice for nearly twenty years and trust them 100% - would never consider going anywhere else.

They spade my cat last Friday and did a fantastic job. She went in early, they called me at about 2:30 to let me know how it went and to collect her early because she was stressed (completely understandable because she is a nervous cat who likes to be at home). But when the neutered my male cat they called me about the same time to let me know he we okay and to collect him at 4:30. Amazing service and care provided.

Charlotte is an excellent vet and is great with our dogs - very empathetic. Our dogs never seem to be stressed about going to this vet. Not expensive (by vet standards) and they are always very clear with diagnosis and advice. They don't try to upsale and receptionist and nurses are also very nice.

A lovely vet, perfect for my pug!!

Very bad. I missed my appointment due to an emergency situation and could not leave my home and they sacked me from the practice. Refused to give my car his free 6 month check up which i have beem paying for every single month. Then they refused to give him his medication as they sacked us from the practice. They tried to charge me for a missed appointment even though i called to cancel before hand to make them aware of the emergency. My poor cat had been under the weather due to not having his medication which i pay for on a monthly plan and they were made aware of this but still did not offer to see him although it was meant to be a free check up as part of my package. They did not care and now my cat had to wait to be registered. Why should my cat have to suffer because of an emergency. I am very dissapointed

Lovely vets practice, first visit there. The vet gave sensible advice, didn't push any expensive treatment and my cat loved her. Good find, would recommend.