Poundbakery

Oh how I miss this Yorkshire lass was happy but still need to venture into Birmingham city centre and surrounding areas you’ll make more money than greggs and that

I went for a 2 good to go bag. And it was absolutely worth it fantastic price and fantastic food!

Popped in to get my beloved carrot cake twin pack! Used to be £1 now it's £2 SHOCK HORROR LOL. Even the woman behind the counter agreed about the price. Pound bakery doesn't seem as busy as it's premium and very local competitor beginning with G. I did go in late so there wasn't much choice. Nice shop but not the POUND BAKERY I once knew and loved. Should rebrand as the £2 BAKERY!

The girl that works there she’s dark skinned has terrible attitude , I don’t like being served by her but no others were there so had to get served by her she’s very rude would not recommend going there

An Absolute disgustingly rude lady that works in there & she needs some serious customer service training!! I will never be returning there after the way she spoke to my daughter this afternoon, i would advise anyone with a short temper not to bother going in else it could be a totally different story!! I will be contacting her manager & reporting her, the only reason I have one star is because there isn’t an option for none!!

The shop is alright, it can get a bit busy at times but that's expected. It's a great alternative to Gregg's which can get a bit repetitive. The shop itself appears to be always clean and the staff have been pleasant. Price wise I'd say it is better value than Gregg's.

The customer service in this shop is abismal. It’s a shame that one rude woman can reflect on the whole establishment, but when we entered the shop and were served by an elderly lady with glasses, she immediately greeted us with rudeness since we didn’t know that there was no loaded chips. Then when my cousin asked for some hand sanitiser (which is perfectly reasonable considering most places provide this) she again, rudely, said that she was only allowed one squirt and ranted on at us that she had bought it herself (this would be fine if hand sanitiser wasn’t one of the cheapest things in the market right now) and so- we all decided there was no way we would purchase something from such a horrible experience and upon leaving she said ‘oh after all of that’!! as a person who works in hospitality I don’t understand how she’s even employed in such a place if she can’t handle her temper and a few questions.. Other workers said nothing.

Went in there last Sunday and the staff (3 young girls) were rude and discourteous to customers, laughing at, and making fun of, members of the public walking past the shop, etc. It's a shame because it's a nice shop being ruined by nothing more than a bunch of 'immature schoolgirls'. Will NEVER shop in there again until they are gone

First time buying from this shop. I bought. Spicy chicken wrap and a red velvet cake. Both looked delicious and tasted delicious, until a few hours later I felt really really unwell and well the rest is history. It was the only thing I ate different. Good customer service though but won’t be back it’s not right to be feeling sick :(