The Self Storage Company | Hemel Hempstead

We've been using this facility for a couple of years and the best thing about it is the staff. They are all extremely helpful.Other good things: 24-hour access and good security, plenty of good-quality equipment available to move heavy items, good choice of storage sizes and a good location with plenty of parking.

Storage facilities are clean and easy to use and the security is good as well.Can only give 3 stars because of the horrible experience regarding payments, website functionality and the inability to do a direct debit.Every month I had to manually do a standing order, as the price changed so much over the course of my storage time there. Plus, there was no visible on billing because of the failing website. I thought I had set up a standing order/direct debit as I had signed paperwork at the beginning only to be hounded later and treated like a criminal because no one had sent me any information on payments etc.It was frustrating to have to remember to manually pay a bill every month, when every other storage facility I have used have just taken the money DD.Staff were nice, but the policies and system really let the place down.

Fantastic facilities and very easy to use. There is a great atmosphere at the facility, which is largely created by the exceptionally helpful and friendly staff. The office is conveniently open 7 days per week, and access is available 24/7.

We have been using the Self Storage Company since they opened. All the staff there are extremely helpful, friendly and professional. Kevin has been particularly outstanding!. The units are always spotless and the rental prices competitive. Undoubtedly the best storage unitsin Hertfordshire!

Clean, tidy and well organised facility. Acces is quick, easy and secure. Staff are very helpful and welcoming. Long term business occupants are all decent friendly people.

Very friendly service. Clean and tidy units.

I popped in over the weekend to pick up bubble wrap, packing tape and boxes to help my son move.I was served by Nick, a lovely kind friendly chap. Without being asked, he helped carry stuff to my car. He is a real asset to the Company. Please let him know that he is doing a great job.

James, Donna and Nikki are all well informed and very helpful at this storage depot (unlike some of the other local units) always happy to help and sort out any issues quickly, would highly recommend.

Donna, James and nikki are a great team, very helpful and knowledgeable.