Argos Brighton Carden Avenue

Two staff stood around talking, while the other younger member of staff was left to deal with any customers at the customer service desk. I waited 15 minutes at the collection point waiting for my product, only to find that no one was on their way to get it. Eventually, the ladies talking finally realised they actually have to work to be paid and I received my product. This was on wednesday (07/10). Thank you to the young lady doing all the hard work that evening behind the desk!

Very helpful during lockdown and actually quicker service. Ordered on phone and was finished in a few minutes. Staff were nice and queues short.

Even after pre -ordering and paying online, it still took longer to collect my items than others who had just walked in! If orders are taken, paid for and confirmed for collection then surely these items should be waiting on shop floor for the customer?

Bought a brand new laptop on the 26th Dec and realised it wasn't the right size for me; it was unused and hadn't been powered on. When taking it back in all its original packaging, I was told by a staff member that she needed to check with the manager after she removed it from the box and inspected it herself putting her own fingerprints all over the outside and inside of the laptop.When the manager arrived, he inspected and left his fingerprints on it too and then proceeded to tell me it can't be refunded as it's 'clearly been turned on as there are fingerprints on it' when in fact it was themselves who put them on there. It was a brand new laptop in perfect working order and the day after I bought it I was told it couldn't be returned! The manager of the store was very unpleasant to speak with and said I should've 'done my research before buying' which funnily enough I did.....Funny thing is, I took it home and cleaned the fingerprints off using a wipe and then took it to another Argos (the Sainsbury's Argos on Lewis Road) and within 5 minutes I left the store with a refund confirmation in my hand! They had no issues in returning it and didn't make up excuses for why it couldn't be returned when it's in perfect working order and condition. AVOID CARDEN AVENUE ARGOS AT ALL COSTS.

Nice to pick things up in-store rather than wait for Amazon delivery. Staff have always been helpful, with no fuss returns.

I ordered before COVID was even heard of, I'm still waiting, apparently another 6 mins and I'm golden.****Back to return the item that didn't work, was passed around for ages

I chose and reserved two items that I would be able to collect and pay for the next day. This system is so easy and efficient to use on collection by also entering my reservation code and paying automatically into the pay station. Totally simple for a bit of a dinosaur like me. The staff were friendly and I was in and out in a flash. Brilliant!

I never leave reviews but I was so happy I thought it was necessary! Ashley orgainised a replacement for a broken order so swiftly, and Luke went out of his way to make sure it was delivered promptly. Genuinely great experience with quality staff members. Thank you Ashley and Luke!

Had an issue with a faulty Samsung watch. I tried explaining to a lady who was very rude and unhelpful. Had to wait for 2 weeks for a repair and all I wanted was a different model. Vicky ended up taking control and her service was amazing. Far better than the First Lady who was supppsed to be her superior.Vicky organised a replacement and has left me a happy customer.