Travelodge Walsall

It was filthy to say the least, stains all over the carpet, unclean beds as I found a blood stain on the bed ?? bright red too which means it had to have been fresh and to top this all off I found either a Bed bug or Tick crawling on the bed, I wasn’t able to record but did manage to take a picture before I killed it, when I went downstairs to complain the lady at the check-in desk was incredibly nonchalant about the fact the bed/room is bug infested.I wasn’t able to speak to the manager (Bernie) directly as they weren’t working that day and I wasn’t given an apology nor compensation for the fact I slept in a disgusting bug infested room/bed. Lack of accountability dealing with this issue and they have a complete disregard for their guests and are quite happy to sell a room that’s bug infested with no refund or apology.

Rooms are good value for money. Parking will cost you but reasonable, I guess. My only gripe was the cost and the customer service at the contact center(rather lack of it) Appalling customer services. Advisers only following poor unreasonable policies, but delivery and empathy are poor. To be honest I probably will use it again as convenient and reasonably priced.

Very clean comfortable stay. Had a good sleep. Friendly and helpful staff. Cheap parking.

Normal travelodge, staff members at check-in were polite and friendly, Amy and the Travelodge bear.Carpets dirty and stained. Bed comfy, we knew sheets were new as the sticker was left on them.Curtains are too small, and they need blackout lining adding.

We are staying here for a friend’s wedding. We checked into two rooms we have three kids with us. The reception staff are wonderful. Amy went out of her way to sort out our room bookings and ensure we had rooms together. Rooms were spacious abd comfortable. Very clean. Loved the beds and bedding was clean and comfy. What more could you ask for. Again I have to give a shout out the front staff including the security guard because they really make your day. Always saying hello to the kids and greeting you with a smile. A true credit to this hotel every single one of them! Id definitely stay again! Thanks a lot!

The room was fine and reception staff was friendly. Having said that the fan in the bathroom wasn't working, the air conditioning was locked on cool and although we paid for late check out we still had the cleaning staff knocking on our door to asking us to get out. It took the cleaning lady 3 seconds to check if it said on the list that we were indeed down for late checkout. Why not do it before?

Travelodge Hotel made my 7-night stay truly exceptional, and the helpful staff, particularly Emma, made all the difference. Her genuine care and personalized recommendations added a special touch to my experience. When we needed help changing rooms, Emma was there and made sure it was done promptly; she deserves a promotion! The overall assistance from the staff was outstanding, making my stay even more enjoyable. Can't wait to return!

Did exactly what it should, clean room, everything worked and a really comfy bed. Bathroom spotless, soft clean towels. Nice and quiet and parking outside(payable).2nd stay here to break up a long drive, highly recommended.

Rooms are always clean and comfy reception were good but when you spend over 50 you would think you would get a better deal om parking.... was there 1 night but options were 4 hours or 24hrs so had to get 24hr parking when onky there for less than 12

Another stay at a Travelodge. Did have to wait a while to check in as the lady was on her own but not her fault. Very good and friendly service from staff member 'Amy'. The room was tidy and clean, slept well just wish they had a lined net under the curtains cause it's light at 4am.